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>The ingnorance falls on the person that beleives that >this problem could not happen to them. KIA is not >being picked out by anyone. The complaints that I have >read are very similar to my experience. For every one >person out there that has had no problems there are >probably five that have, if not more. > >I purchased a 2007 Kia Sorento in June 2007 with 4 >miles. Since that time it has been in the shop 7 times >for repairs. It has had two transmissions a faulty >passenger airbag sensor and numerous other issues. The >last time it was in the shop they determined that the >new transmission is bad and not repairable at this >time and the airbag sensor is not repairable at this >time. This decision came directly from Kia. Because I >would not accept the unreasonable offer they submitted >to me I was told to pick up the vehicle until this was >settled. Kia and the dealer knowing that the 2nd >transmission is bad and the passenger airbag is not >working did not care. I was offered no assistance by >either. When I picked the vehicle up I requested >something in writing stating that they consider the >vehicle safe for me to drive with these problems. Of >course no one would do that. It has taken me so much >time and effort to try and get help on this. To this >date I am still driving this vehicle that I consider >to be unsafe. > >Kia has tried to strong arm me with threats such as if >you do not take our offer this could take you several >years and a lot of money. I was also told not to worry >that my passenger airbag is not working as long as I >don't have a passenger this is not a problem. What >kind of remark is that coming from someone that is >suppose to put safety first according to their Kia >advertisements. > >It is not the vehicle being a lemon that is the >problem because you can get a lemon in anything. > >IT IS THE WAY YOU ARE TREATED BY KIA MOTORS WHEN YOU >HAVE A PROBLEM. THERE IS NO LOYALTY TO THE CUSTOMER >FROM KIA WHAT SO EVER. THEY DO NOT RETURN CALLS. THEY >TALK TO YOU LIKE YOU ARE AN IDIOT AND FORGET ABOUT >TRYING TO REACH SOMEONE HIGHER UP THAN WHO YOU ARE >ASSIGNED TO BECAUSE THAT DOESN'T HAPPEN. > >I am not new to Kia vehicles I have had several in the >past, but after the way I have been treated they have >lost a customer for Life. I hope by sharing my >experience that anyone considering a KIA, will >RECONSIDER!!!!!!!

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