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>>The ignorance falls on the person that believes that >>this problem could not happen to them. KIA is not >>being picked out by anyone. The complaints that I have >>read are very similar to my experience. For every one >>person out there that has had no problems there are >>probably five that have, if not more. >> >>I purchased a 2007 Kia Sorento in June 2007 with 4 >>miles. Since that time it has been in the shop 7 times >>for repairs. It has had two transmissions a faulty >>passenger airbag sensor and numerous other issues. The >>last time it was in the shop they determined that the >>new transmission is bad and not repairable at this >>time and the airbag sensor is not repairable at this >>time. This decision came directly from Kia. Because I >>would not accept the unreasonable offer they submitted >>to me I was told to pick up the vehicle until this was >>settled. Kia and the dealer knowing that the 2nd >>transmission is bad and the passenger airbag is not >>working did not care. I was offered no assistance by >>either. When I picked the vehicle up I requested >>something in writing stating that they consider the >>vehicle safe for me to drive with these problems. Of >>course no one would do that. It has taken me so much >>time and effort to try and get help on this. To this >>date I am still driving this vehicle that I consider >>to be unsafe. >> >>Kia has tried to strong arm me with threats such as if >>you do not take our offer this could take you several >>years and a lot of money. I was also told not to worry >>that my passenger airbag is not working as long as I >>don't have a passenger this is not a problem. What >>kind of remark is that coming from someone that is >>suppose to put safety first according to their Kia >>advertisements. >> >>It is not the vehicle being a lemon that is the >>problem because you can get a lemon in anything. >> >>IT IS THE WAY YOU ARE TREATED BY KIA MOTORS WHEN YOU >>HAVE A PROBLEM. THERE IS NO LOYALTY TO THE CUSTOMER >>FROM KIA WHAT SO EVER. THEY DO NOT RETURN CALLS. THEY >>TALK TO YOU LIKE YOU ARE AN IDIOT AND FORGET ABOUT >>TRYING TO REACH SOMEONE HIGHER UP THAN WHO YOU ARE >>ASSIGNED TO BECAUSE THAT DOESN'T HAPPEN. >> >>I am not new to Kia vehicles I have had several in the >>past, but after the way I have been treated they have >>lost a customer for Life. I hope by sharing my >>experience that anyone considering a KIA, will >>RECONSIDER!!!!!!!

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