if you have trouble getting into chat read this: -- Victors Board HOF

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Date Posted: 19:23:52 02/11/04 Wed
Author: chatard
Author Host/IP: 4.65.49.193
Subject: if you have trouble getting into chat read this:

If you are having difficulties getting online one of our chat clients, this check-list may help you determine exactly what the problem is, and how to resolve it. The majority of our users have no trouble at all connecting.

Secondly, ensure that your computer is capable of running our software. Chances are most likely that your computer can run our chat software. Often times; however; users may disable a specific feature on their web browser that may cause problems. Ensure the following features are enabled on your computer's web browser:

Java�
If you are running a version of a Microsoft Windows, or a BSD/*NIX variant � and see only a broken link icon, you will need to download a copy of the Java� Virtual Machine in order to run our application. You may download Java� Support for your browser from the link below:

Sun Java� Plugin (for Netscape, Opera, MSIE, etc..)
We strongly recommend upgrading using the most modern version of your web browser available today. Certain browsers (esp. Netscape 5 and below) running on Macintosh platforms are not capable of running our software due to issues outside of our control. We recommend that Macintosh users use Netscape 7.0, or MSIE 5.x. As WebTV does not support Java�, WebTV users will not be able to access our chat rooms.

Users behind firewalls may need to inform their local IT/network administrator to allow TCP connections on the port in use by SigmaChat. Contact your chat room owner (webmaster) to determine which server and port number this chat room has been allocated. Your chat room owner can find this information in the Help section of their chat room's control panel. SigmaChat generally uses ports 8000-8009 at client#.sigmachat.com, where # may be any integer.

AOL Members: Some users have reported that the built-in AOL browser has difficulty connecting to our service, or does not load colors/emoticons properly. To resolve this, minimize your AOL connection, and use the Internet Explorer browser that came with your operating system to access our chat rooms.

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