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Subject: screaming


Author:
MJ
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Date Posted: Wednesday, September 10, 04:34:40pm

OK I have to rant a little so bear with me. I made a dress for a client 2 years ago. She wore it to Oireachtas 2012. I altered it after that and she wore for the St Pat's season. Let it out again afterwards (obviously this child has been eating something). When that didn't please the teacher I agree to start over and make a new dress and try to sell the first one. I took it to over 20 competitions to try to sell and in the meantime dancer buys another dress(used, probably from someone in the school). I thought she would then wait to have me make a new one...fine. The she tries to get me to make a new dress for another dancer in place of her????? and today the teacher emails me asking me to refund the $ for the first dress (now unsaleable for many reasons).I said H--- NO!! to which she replied that I am unprofessional and she has never seen anything like this. Well.... neither have I. I did everything that they asked and was never really given a chance to make it right. Am I out of line?

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Replies:
Subject Author Date
No, you are not out of line, but the tc most certainly is! Would they pull that stunt on the bns? No. But they will certainly bully, badger, & threaten a small dressmaker because we are still viewed as small fry who MUST be grateful for the opportunity to work. Your name & work are highly respected, MJ. Give them the dress back, & forget them. You have done more than enough & have put up with crap for too long. They wore the dress they paid for. You did your job & do not owe them anything. (NT)AnnWednesday, September 10, 05:06:20pm

Oh good grief! Don't do it! They obviously need to learn that the small dressmakers are NOT put here to be trampled! ugh! I've had my share of crazies. You need to set your boundaries. I don't guarantee any alterations after delivery. If I think its wrong I will do it, but otherwise too bad. Once its worn, nothing. I never take returns. If it was worn at Os they should have been paying you for all alterations after that. Stand your ground! *crazies*sndmWednesday, September 10, 05:09:13pm

I am always happy to do alterations before a dress is worn, or at a fitting, for free of course. Just very very occasionally with a custom dress, I find (more inside).Wednesday, September 10, 06:14:52pm

The best way to deal with people like this is a well worded (professional and legal) response standing your ground. Reference emails, conversations, your policy, standard practice in the industry, and how far you have already gone above and beyond. I would LOVE to know which school this is so that I too can avoid them.I feel your pain!Thursday, September 11, 08:58:32am

oh I feel for you!! I've had a few crazy customers over the last year and can totally understand what you are going through. big hugs!! I ditto the letter stating all points as I find dc's don't remember what happened and don't give way! (NT)smdmThursday, September 11, 02:01:38pm

Thanks for your support, ladies. I feel better! I boxed up the dress and its on its way back to S------- (NT)MJFriday, September 12, 06:54:32am

Understanding you probably don't want to mention the name of the school on here, but if you were able to share the city or region of the school, we could all be a little more detailed if we get any inquiries from the area. (NT)Glad you're done with themMonday, September 15, 10:09:16am

Boy does this sound familiar,,, only the school didn't start with an S (NT)be clear and firm from the startWednesday, October 15, 09:14:09pm


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