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Subject: Never, EVER send a sketch/hunt for fabrics/etc. until the customer has paid the deposit. Give them a quote based on their ideas, let them know what your schedule looks like, that sort of thing. Then book the dress, or send them on their way. It's frustrating to deal with the wishy-washy people, but it's part of the job (gotta love customer service!).

good luck!
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Date Posted: Sunday, March 16, 03:20:26pm
In reply to: don't get it 's message, "Rude thoughtless inconsiderate people.." on Sunday, March 16, 03:07:06pm

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When a potential customer emails me inquiring about a custom dress I direct them to my website where I have ordering information. I require a deposit to hold their time slot and do not do any work until then. (NT)sequin queenSunday, March 16, 04:33:51pm

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