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Subject: Oh I am so pleased to see I am not the only one fed up with very demanding customers who want to micromanage every detail and think they know so much better than I do for their little dancer getting her first new dress. Some people are a sheer delight to work with, but others have made me seriously consider giving up this business. Two weeks ago I decided to increase my prices by 20% next year, and I'll see if that compensates for all the hassle! So nice to know I am not alone!

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Date Posted: Thursday, November 21, 05:10:52am
In reply to: frustrated 's message, "This has been a long hard Os season. New business model: charge outrageous prices for dresses that don't fit at all and refuse to fix them and let someone else get nitpicked over alterations" on Wednesday, November 20, 07:30:26pm

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Hang in there! I for one am very glad to have SNDM to buy dresses from...can't afford the BNDM, and love the one-on-one communication. For every frustrating customer, there are many of us out there who appreciate what you do! (NT)~KrisThursday, November 21, 07:02:35am

    But, if I can say this without causing offence, I expect you still want a dress that has the right "look", right fabrics and colours and embroidery to look just like a BNDM dress, but much better made and better fitted, and at a much lower price! And did you send BNDM dress photos to your SNDM dressmaker for "inspiration", requesting a similar looking dress at the much lower price, delivered on time, with no need for alterations? (NT)That's all part of the problem!Friday, November 22, 05:32:12pm

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