Upon calling the Nutro Company - 05.08.07 -- Nutro Natural Choice Dog Food Recall Message Board

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Date Posted: 15:29:50 05/08/07 Tue
Author: Board Owner
Subject: Upon calling the Nutro Company - 05.08.07

Upon phoning the Nutro company today, we were informed that the phone numbers Nutro provided are outsourced by an independent call center, hired by Nutro to screen all the calls. No representatives from Nutro, nor C.E.O.s, nor owners, are directly accepting calls from consumers. They have taken the high road.

This information was provided by a woman by the name of Cathy, an hourly worker who does not work for Nutro. Kristy, another phone representative that does not work for Nutro also provided this information. The only call center supervisor was Vicki. She was NOT available. Cathy stated she did not know supervisor Vicki's last name. How do you work with someone and not know their last name?

We are beginning to wonder if any actual Nutro employees exist?

BTW - We phoned Nutro today to tell them that many pets are still sick and dying after eating the dry dog food. Again, we were told the food is safe. They say all tests on the dry dog food products came back clean. We do not believe them. They asked us AGAIN to send in more samples of the dry dog food. If they are so confident the food was not tainted, why would they need more samples?

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*As precaution, do NOT feed your dog Nutro dry dog food. Please realize that since the recall of some Nutro products, the company has BEEN SOLD! The company is more evasive than ever before.

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