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Subject: Is she serious? This is absurd. A husband not letting her rest her head on his shoulder?? CLEARLY, there are other issues here & it's hardly United's fault.

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Date Posted: 17:48:46 04/16/17 Sun
In reply to: WilliamNYC 's message, "Beauty Queen & United Airlines" on 14:16:16 04/16/17 Sun

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[> Subject: I remember that incident . She should not be handcuffed or treated as a delinquent. "Two months later Montiel was indicted in Federal Court. The captain testified that he did not authorised her removal or arrest". Obviously someone didn't handle the situation well in that plane. I personally never flight again with American Airlines. I would not hold my breath waiting for them to improve their customer service. They are all rude

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Date Posted: 06:37:21 04/17/17 Mon

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