Re: Gateway 9300 dead on startup -- Gateway Solo Service & Parts Information

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Subject: Re: Gateway 9300 dead on startup

Author:
William Mihalo
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Date Posted: 14:08:10 01/18/06 Wed
In reply to: Don Graham 's message, "Gateway 9300 dead on startup" on 05:44:03 03/02/05 Wed

>I have a Gateway 9300 notebook which has been running
>on AC without the main battery for about two years
>until recently when it suddenly refused to respond to
>switchon. No signs of life at all. There is still 19V
>at the DC input connector.
>
>I have found that the 3.6V Ni-Mh rechargeable battery
>appears to have failed i.e. it is delivering only
>1.3V. The manual suggests that this battery is there
>to allow changeover of the main battery in the middle
>of a session if that goes flat (which is irrelevant in
>my case on AC). I'm unsure in the 9300 if it has any
>other role i.e BIOS/setup memory as per a PC as the
>BIOS memory is described as "flash" type.
>
>Has anybody any suggestions including whether the
>failure of the 3.6V battery would produce the "dead"
>symptom? I know - I can replace the battery (at a
>cost) on spec but...

The best way to clear this type of problem (which seems common to Gateway notebooks) is to do the following. Remove the battery, memory, and all peripherals from the system. In addition remove the hard drive which is located beneath a peripheral. Let the system stay completely unpowered like this for at least overnight. Reassemble the system and it should boot.

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Replies:

Subject Author Date

Re: Gateway 1450 Solo Laptopdead on startup Dinoff 00:47:08 06/29/06 Thu

Re: Gateway 9300 dead on startup self (gateway) 10:43:49 02/21/07 Wed

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>>I have a Gateway 9300 notebook which has been running >>on AC without the main battery for about two years >>until recently when it suddenly refused to respond to >>switchon. No signs of life at all. There is still 19V >>at the DC input connector. >> >>I have found that the 3.6V Ni-Mh rechargeable battery >>appears to have failed i.e. it is delivering only >>1.3V. The manual suggests that this battery is there >>to allow changeover of the main battery in the middle >>of a session if that goes flat (which is irrelevant in >>my case on AC). I'm unsure in the 9300 if it has any >>other role i.e BIOS/setup memory as per a PC as the >>BIOS memory is described as "flash" type. >> >>Has anybody any suggestions including whether the >>failure of the 3.6V battery would produce the "dead" >>symptom? I know - I can replace the battery (at a >>cost) on spec but... > >The best way to clear this type of problem (which >seems common to Gateway notebooks) is to do the >following. Remove the battery, memory, and all >peripherals from the system. In addition remove the >hard drive which is located beneath a peripheral. Let >the system stay completely unpowered like this for at >least overnight. Reassemble the system and it should >boot.

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