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Subject: Re: Gateway 9300 dead on startup


Author:
self (gateway)
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Date Posted: 10:43:49 02/21/07 Wed
In reply to: William Mihalo 's message, "Re: Gateway 9300 dead on startup" on 14:08:10 01/18/06 Wed

>>I have a Gateway 9300 notebook which has been running
>>on AC without the main battery for about two years
>>until recently when it suddenly refused to respond to
>>switchon. No signs of life at all. There is still 19V
>>at the DC input connector.
>>
>>I have found that the 3.6V Ni-Mh rechargeable battery
>>appears to have failed i.e. it is delivering only
>>1.3V. The manual suggests that this battery is there
>>to allow changeover of the main battery in the middle
>>of a session if that goes flat (which is irrelevant in
>>my case on AC). I'm unsure in the 9300 if it has any
>>other role i.e BIOS/setup memory as per a PC as the
>>BIOS memory is described as "flash" type.
>>
>>Has anybody any suggestions including whether the
>>failure of the 3.6V battery would produce the "dead"
>>symptom? I know - I can replace the battery (at a
>>cost) on spec but...
>
>The best way to clear this type of problem (which
>seems common to Gateway notebooks) is to do the
>following. Remove the battery, memory, and all
>peripherals from the system. In addition remove the
>hard drive which is located beneath a peripheral. Let
>the system stay completely unpowered like this for at
>least overnight. Reassemble the system and it should
>boot.

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