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Date Posted: 14:56:20 06/01/17 Thu
Author: mom
Subject: When I contacted someone through the NANS Facebook page, I was told that I couldn't even drop nights off my reservation!
In reply to: cant afford 's message, "cant attend NAN now host hotel says I will lose my money no cancellation no transfer of reservation" on 13:28:13 05/30/17 Tue

I called my hotel and tried and was told no by someone in reservations. The person said all reservations are non-refundable, non-cancelable and non-changeable. Luckily my reservation didn't say this so when I called the hotel back I got the nights dropped, which saved me over $700! I really think it's important that this be stated on the hotel info page on their website and FB page. The person said the hotel people were to inform parents when the reservations were made but that doesn't always happen and I booked online and there was nothing stating this.

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