| Subject: Re: Help! need fax # and procedure for ASE service for Transmonde |
Author:
John
|
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Date Posted: 17:17:02 10/15/99 Fri
In reply to:
Harry S. Gerla
's message, "Help! need fax # and procedure for ASE service for Transmonde" on 20:15:01 10/14/99 Thu
> ASE's web site seems to be buggered up again (links to
> Transmonde warranty information are out of action
> again). Does anyone out there have the information
> that was contained on the linked page which is no
> longer linked, i.e., how to get service on a
> Transmonde laptop still under warranty?
The following was copied from on 8/14/99:
http://www.aseusa.com/ttiwarr.html
Transmonde Computer Warranty Coverage:
ASE Technologies (ASET) in Taiwan was the original manufacturer of
Transmonde notebook computers. ASE Technologies (USA) has been contracted
by ASET to service the notebook computers as follows:
If the computer is still under warranty, any parts and labor needed to
keep it working will be free of charge. However, you are responsible for
transporting and insuring the computer to and from our service depot.
If the computer is out of warranty, you are responsible for the costs of
any parts and labor needed to keep it working, as well as for transporting
and insuring it to and from our service depot.
Please contact us via fax to get an RMA form and further instructions.
Unfortunately, we are only able to respond to requests to return the computer
for service, and we are not able to provide any other technical support.
Contact us via fax at 1-714-739-3874.
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