Subject:  Re: Air Freighting Birds |
Author:
phil
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Date Posted: 17:47:43 01/28/05 Fri
In reply to:
harold
's message, "Re: Air Freighting Birds" on 00:20:57 01/24/05 Mon
> hi alex how did you go getting your money for the bird u lost hi alex with qantas i was told by by the
>booking clerk over the phone JET STAR do 95% of
>the freighting of the animals i would want a
>accident report from the baggage handlers then
>write a leter of demand as i would not trust
>anyone at the airport with anything best of luck
> >I thought I
>should let everyone who airfreights birds,
>>know of an unfortunate situation which happened to me
>>recently.
>>I sent a Pair of Peach Fronted Conures from
>>Coolangatta Airport to Adelaide. They left Coolangatta
>>o.k, but when they got to Adelaide, the dramas
>started.
>>The Baggage handlers from Qantas, didn't know that
>>there were live birds on board, ....they unloaded the
>>birds, boxed ina normal airfreighting box, together
>>with mail bags, onto a trolley...As they were being
>>transported from the aircraft to the terminal, the box
>>with the birds fell off, and it appears that the whell
>>from one of the trolleys ran over the box, breaking
>>the box open, and one of the Peach fronted Conures
>>flew away....$5,000 lost.
>>
>>The biggest problem is that, the standard freight cost
>>of sending birds, only covers birds for loss or damage
>>to the value of $1000.
>>Now I don't think they were lost, or damaged under
>>normal circumstances...I believe that Negligence on
>>the part of the Ramp Services officer (baggage
>>handler) doesn't constitute a loss or damage of goods.
>>I have put in a claim for the full amount, and still
>>waiting for a response from Australian Airfreight
>>Express.
>>
>>
>>Has anyone had any similar situations???? I would love
>>to know what the outcome was.
>>
>>So my advise to anyone airfreighting birds over the
>>value of $1000....INSURE the birds for the full Value.
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