Show your support by donating any amount. (Note: We are still technically a for-profit company, so your
contribution is not tax-deductible.)
PayPal Acct: 
Feedback: 
Donate to VoyForums (PayPal):
| [ Login ] [ Contact Forum Admin ] [ Main index ] [ Post a new message ] [ Search | Check update time | Archives: [1], 2, 3, 4, 5, 6, 7, 8, 9, 10 ] |
| Subject: Cabcharge /Del Gro | |
|
Author: you can always become a cabbie. |
[
Next Thread |
Previous Thread |
Next Message |
Previous Message
]
Date Posted: 10:56:13 01/11/03 Sat Post a new message ERG - ERG LIMITED Symbol Last Change $ % Open High Low Volume More Information Broker Edit ERG 0.105 +0.005 +5.000 0.105 0.110 0.100 1,572,747 Profile Chart Customise Broker Quotes delayed 20 minutes, Australian Market is currently closed (5:52:30 AM:AEDT) Posted by: rotuma Jan 12 2003 4:34:39:043AM Reply to post #3563 by CandyApple Go to Post # Previous Respond Message List Actually, I think he's one of those bored-looking, slack-jawed cityrail twerps you see checking your ticket at central ... knowing his days of letting thru fare evaders are numbered (because he couldn't be fvcked doing his job properly, or just didn't have the guts to stop them). It's alright mate ... When AFC smartcard systems become standard, you can always become a cabbie. (wadda dumb cvnt...) (Voluntary Disclosure:No Position Short Term rating: Long Term Rating:) OZeStock Advertisment:"Get yourself an institutional advantage!" Previous Respond Message List Bookmark Member Ignore Member Bookmark Board Terms Of Use Violation -------------------------------------------------------------------------------- Neither OZeStock nor the persons making the postings are licensed investment advisers. Therefore, before acting on the basis of what is said in a posting, you should either:(i) consider consulting a licensed adviser (ASIC's web site at www.asic.gov.au has a list of licensed advisers); or (ii) visit ASIC’s consumer website at www.watchdog.asic.gov.au for general guidance about investing. Persons making postings are individually responsible for the accuracy and authenticity of their postings. Because OZeStock and persons making postings are not licensed investment advisers, you will have no access to ASIC approved dispute resolution schemes to recover any losses you may suffer by relying on the postings. Securities cannot be offered to you for sale or subscription on this site. You should contact OZeStock or ASIC Infoline on 1300 300 630 if you suspect that any postings are inaccurate, based on inside information or likely to mislead and deceive viewers/users. http://www.delgro.com.sg/corporateinfo/review00.htm Operational Review '00 Public Transport DelGro operates public bus services in Singapore, London and Shanghai. We will shortly add Dublin to that list. We also operate long distance express bus services in Guangzhou and Scotland and manage an inter-city bus station in Guangzhou. In 2002, we will add rail services to our range of public transport businesses. Singapore Bus Services Singapore Bus Services Ltd (SBS) currently operates more than 2,800 buses, one of the largest fleets operated by a single public transport company in the region. Its 200 bus routes provide convenient links for passengers making a total of 2.5 million trips everyday. In February 2000, SBS introduced a new service initiative to gain customer feedback, which was a first for public transport operators in Singapore. Commuters meet SBS senior management and give their comments and suggestions at monthly Coffee Evenings held at bus interchanges. This has been warmly welcomed. To help commuters get around Singapore’s housing estates, SBS introduced the Town Bus Guides for individual new towns. This guide provides information on bus links to amenities and services both within and outside the township. Another innovation is the Bus Bay Line - a prominent white line painted on the road leading into the bus bay or bus stop area. These lines safely guide buses as close to the kerb as possible to make boarding and alighting easier for commuters. SBS believes strongly in product innovation to better cater to the specific travel needs of its customers. The customised Jurong Island bus services started operations in June 2000 to serve the niche requirements of workers there. Customers can also stay out late on Fridays, Saturdays and the eves of public holidays following the introduction of ‘Nite Owl’ bus services in June 2000. The Nite Owls operate from midnight to 4am, giving commuters an affordable chauffeured ride home after a night out. To allow busy commuters instant access to bus travel information while they are on the move, SBS has made its interactive bus guide available through Wireless Application Protocol (WAP) mobile devices, a first for a public transport provider. Customers can now get point-to-point travel solutions anytime and anywhere simply by the push of their mobile telephone buttons. To end an eventful year, SBS thanked their customers for their support on ‘SBS Thank You Commuters Day’ with a free live concert in November 2000 at the 8,000-seat capacity Singapore Indoor Stadium. Entertainment was provided by popular local and overseas artistes. In the year ahead, SBS will intensify its preparations for its emergence as a multi-modal public transport operator. It will continue to acquire the expertise for operating and maintaining the fully automated NorthEast MRT Line and Sengkang LRT, which will be operational in the latter part of 2002. The Punggol LRT will come on-stream in 2004. SBS will also maintain its efforts to enhance the travel experience of commuters. From February 2001, customers have access to live television broadcasts on board with TVMobile, the world’s first in digital broadcast technology. SBS customers can also look forward to a fleet of the latest and most advanced double-deck low-floor Superbuses as part of its continuous fleet renewal programme. SBS is also investing in a state-of-the-art satellite-based GPS technology system, which will not only help SBS to improve service performance, but is also a vehicle management system that optimises resource allocation. A pilot trial was successfully completed on two bus routes following the tender award of this Automatic Vehicle Management System (AVMS) in March 2000. Another technology investment, the Enhanced Integrated Fare System (EIFS), which uses contactless smartcards for fare collection, is well underway. Public bus trials were conducted during the year. Metroline Metroline experienced difficult trading conditions in both its London and Scottish operations. The buoyant UK economy resulted in a tight labour market which led to staff shortages and pay inflation. The added impact of significant fuel price increases meant that profit margins in the second half of the year were depressed. However, market share remained stable at about 12%, with all major tenders retained. Management priorities in the year concentrated on addressing staff shortages through a combination of initiatives which included an increase in drivers’ pay, significant expansion of recruitment and training resources, introduction of more flexible working arrangements to increase service coverage and the improvement of staff facilities and amenities. The newly renovated depots at Edgware and Harlesden were officially opened in October and December 2000 respectively. A new IT system infrastructure was developed during the year and is expected to be completed by March 2001. The fleet saw 33 new vehicles entering service. In July 2000, London’s new government, with an elected Mayor and Assembly, took over strategic responsibility for transport, including the regulated bus sector. The stated objectives of the new administration included the expansion of bus services, more investment in new low-floor vehicles, more bus priority measures, simpler fares and better quality of operation. For the coming year, new contracts reflecting current costs and an easing of the global fuel price, combined with improving staffing levels, will start to improve operating margins. In Scotland, Scottish Citylink continued with its upgrade of fleet and services despite a poor mid-year season and continued competition on its commuter services. Its website was enhanced to enable customers to plan their journeys better and to obtain ticket information. It will continue this e-commerce development and expand its call centre to increase revenue growth and minimise agency costs. Shanghai Shen Xin Shanghai Shen Xin Bus Service Ltd (Shenxin) is DelGro’s public bus operator in PRC with 560 buses. It is the first Sino-Foreign joint venture company to operate a public bus service in Shanghai. The year’s highlight was the attainment of ISO 9002 certification in November 2000. Shenxin went green in December 2000 when it launched its new compressed natural gas (CNG) buses at the China Green Vehicles Conference 2000. Shenxin is pioneering the use of CNG fuel in Shanghai buses and has also converted 40 existing buses to run on either CNG or diesel. Shenxin’s Service 49 again won a top award, this time in the first ‘Service Quality’ competition organised by the Shanghai Urban Transport Bureau, which attracted over 200 bus service entries. Shenxin was also rated top in delivering the best customer satisfaction for the entire second half of 2000 in a competition organised by the Shanghai Public Transportation Administration. They conducted monthly inspections on all the major bus companies in Shanghai and gathered feedback from commuters. The criteria for assessment included general conduct of employees, conditions of facilities inside buses, bus conditions, reliability of bus service, safety and general courtesy. In 2001, Shenxin will seek to better its performance through expansion of route coverage and stringent cost control measures. It will also look at using GPS technology to enhance its bus operations and command and control capability and to increase operational efficiency. Commuters can also look forward to a fleet of more than 100 new buses. Guangzhou Xin Tian Wei Guangzhou Xin Tian Wei Transportation Development Co Ltd (XTW) owns and manages the Tianhe Bus Station, catering to the operating and garaging activities of long-distance buses plying the northeastern corridor of Guangzhou. Its stronger performance was mainly due to an increase in ticketing commission from a larger customer base and additional revenue derived from the Express Parcel Delivery Service, a new business initiative started in June 2000. Passenger traffic on the bus routes experienced an increase, due to XTW’s success in attracting more operators to move operations from regular to express bus services. XTW will continue to expand its express bus facilities and operations to capitalise on the shift in customer preference for these faster services. In the last quarter of 2000, XTW concluded an agreement with Changyun Bus Company to jointly operate express services from Guangzhou to the cities of Huizhou, Heyuan, Meizhou, Quanzhou and Fuzhou. The new venture started operations in January 2001 to coincide with the surge in customer demand during the annual spring travel season. The response has been very encouraging and more routes are being identified. Personal Transport DelGro has taxi operations in Singapore, London, Aberdeen, Edinburgh, Shanghai, Yantai, Shenyang and Hengyang. Our successful car rental and leasing operations in Singapore have been expanded to Malaysia. CityCab CityCab Pte Ltd is Singapore’s second largest taxi operator with over 4,700 taxis. Its improved performance is attributed to expansion in the taxi fleet and higher rental rates. Taxi rental remained strong with 100% hire-out rate and call bookings continued to register strong growth. Sales proceeds from the in-house diesel programme lowered the operating cost for drivers and at the same time contributed to revenue growth. CityCab continued its drive to provide niche transport services. It launched a non-emergency Medical Transfer Service, using its six-seater MaxiCabs with hydraulic ramps, to cater to commuters with special transportation needs. CityCab also expanded its MaxiCab fleet and continued to provide seamless airport transfers with the Airport Shuttle Service. CityCab considers its taxi drivers as its close business partners. Having trained all hirers in the Service Excellence Programme, it extended the same programme to relief drivers to upgrade their skills. Leveraging on the application of IT and the success of its on-line Taxi Vocational Licence Training Programme, CityCab launched COnSULT (CityCab Online Skills Upgrading through Lifelong Training) to further expand its training programme for drivers. Apart from training, CityCab also took steps to enhance drivers’ welfare. It was the first taxi company in Singapore to introduce medical benefits for its drivers through the ValueCare programme. In June 2000, CityCab successfully co-hosted the World Taxi Conference in Singapore, held for the first time in the Asia Pacific. Some 200 participants from 20 countries gathered to share their experiences and discuss issues affecting the taxi industry. At the conference, CityCab launched its Technology Licensing Scheme to export its expertise abroad. As part of its business excellence drive, CityCab’s Customer Contact Centre achieved full recognition by the Customer Operations Performance Centre (COPC) in February 2001. Based in the USA, COPC measures the quality performance of call centres worldwide. CityCab is the first company in Asia outside Japan to be accorded this prestigious award. In an increasingly competitive environment, CityCab will continue to be market responsive and identify suitable investment opportunities for growth. Computer Cab The combined fleets of the Computer Cab Group moved even further ahead in its market leadership in London by increasing the number of drivers to 3,950, an increase of 581 for Computer Cab and 70 for Datacab. This growth was a key factor in enabling the organisation to meet a strong increase in demand from the City of London for taxi services. Added to this was a significant break-through at mid-year of an architectural change to the Mobistar operational system, resulting in a doubling of capacity. At mid-year, Computer Cab introduced a new logo, ComCab, onto the streets of London. At the same time, the Datacab logo was refreshed with a matching style. Every taxi was re-liveried over a three-week period, bringing fresh appeal to an already highly trusted and respected brand name. In May 2000, Computer Cab was re-appointed as the prime supplier for the £10 million two-year contract for the London Taxicard scheme for people with a mobility handicap. This new contract began in October. In December 2000, Cityfleet, Computer Cab’s holding company, acquired a 75% stake in GEM Hire Enterprises Ltd of Aberdeen, Scotland. GEM operates two fleets, Mairs Taxis and Cabbies, with 240 taxis in and around Aberdeen. GEM will operate under the ComCab banner, creating the first foothold in the taxi business in the UK outside of London. In January 2001, the Group acquired another two taxi fleets in Edinburgh, RadioCabs and Capital Castle, with 290 taxis jointly. They too will carry the ComCab logo in Scotland’s capital city. In the year ahead, the Group will continue to search for suitable acquisitions or business relationships outside London. E-business, with automatic booking and tracking services, will be fully embraced. In line with the changes in regulation, there will be a strong push for transport integration within London. Shanghai City Qi Ai Taxi Shanghai City Qi Ai Taxi Services Company Ltd (City QiAi) is our latest taxi venture in the PRC. It began operations in January 2000 with 200 taxis and by year-end had doubled the fleet. Recognising that service plays an important part in the transport industry, a ‘Courtesy and Safety Campaign’ was launched in June 2000. All drivers were given car decals to remind them of the service standards expected and personal pledge cards of the ‘dos and don’ts’. Since the launch of the campaign, the complaint rate on drivers’ service has halved. Although the accident rate in the Shanghai taxi industry is very high, City QiAi’s rate is kept low thanks to its insistence on compulsory attendance for drivers at monthly defensive driving skills programmes. In September 2000, City QiAi also offered paging services to drivers to keep them aware of adverse weather and road conditions. This service has proven to be popular, and will pave the way for eventual introduction of more advanced mobile data terminals and GPS receivers. To establish a niche in the Shanghai taxi industry, City QiAi is committed to an aggressive expansion programme for 2001. With a larger fleet, it can leverage on greater economies of scale to provide a higher service level by using better taxis and introducing advance booking services. City QiAi is currently working towards obtaining ISO 9002 certification. Special staff training will also be conducted on advanced methods in organisational behaviour and information technology. CityLimo CityLimo Auto Services Group (CityLimo) is the leading car rental and leasing service provider in Singapore, operating under the Group’s wholly-owned subsidiaries of CityLimo Rent-A-Car, CityLimo Leasing, CityLimo Auto Credit, CityLimo Car Care and CityDrive Rent-A-Car. CityLimo’s range of automotive services includes rental of cars on transient, monthly or long-term basis, leasing of vehicles, as well as trading of used vehicles. CityLimo has a dedicated team of mechanics for repairs and maintenance. With a fleet size of 1,750, a 6% growth over 1999, CityLimo maintains its leadership in the Singapore market. Its latest family member, CityDrive Rent-A-Car, was incorporated in January 2000 and started operations in March 2000. It was set up to serve the budget conscious and formed part of the strategic plans on market segmentation. CityLimo operates a fleet of 200 cars for its leasing business in Malaysia and is in the process of setting up car rental operations there as well. CABCHARGE AUSTRALIA LIMITED 2002-05-31 ASX-SIGNAL-G HOMEX - Sydney +++++++++++++++++++++++++ Cabcharge today confirmed the planned pilot of the Cabcharge EFTPOS system in Edinburgh Taxis, which could result in rollout across an anticipated expanded fleet. "The latest initiative follows the highly successful launch of the radio dispatch system to improve the responsiveness and customer service levels across the City," reported Cabcharge Executive Chairman, Mr R L Kermode. Mr Kermode said, "The announcement lays to rest a media note about the future of the relationship between the two companies. "Our relationship with DelGro is stronger than ever, and we remain on track with our plans to explore emerging and exciting opportunities across Australia and Asia and into the UK and European markets," Mr Kermode said. "We continue to enjoy enormous success by leveraging one another's knowledge base and technical teams based in Australia, Singapore and the UK. DelGro and Cabcharge continue to identify, research and evaluate new opportunities in technology to ensure state-of-the-art solutions. "We are an effective team and we know it." Mr Kermode's remarks followed his return with Executive Director and CFO, Mr Ewaz Barukh from a meeting in Singapore with DelGro Chairman, Mr Wong Hung Kim, and his executive team. "It is a relationship based on respect of each company's position and shared vision for a very successful future," said Mr Kermode. CityLimo will continue to upgrade service levels and expand its fleet and market share, both in Singapore and Malaysia. Automotive Engineering The automotive engineering arm of DelGro has for years played a supporting role to DelGro’s key transportation businesses. Today, it has extended its businesses to external customers and has since ventured into fleet maintenance, accident repair and the design and construction of specialised vehicles for Singapore and overseas markets. DelGro Engineering (DGE) has successfully built on its experience as an in-house engineering arm providing repair and maintenance for DelGro’s fleet of vehicles to become one of Singapore’s largest automotive engineering firms. The year saw many exciting and challenging developments for DGE. DGE entered a new business area in the design and construction of specialised vehicles for Singapore and overseas markets. In April 2000, DGE delivered 17 paramedic ambulances and two Light Fire Attack Vehicles (LFAV) to the Singapore Civil Defence Force (SCDF). With its ability proven, it was commissioned in September 2000 to construct a Mobile Rescue Vehicle for the Chiang Kai Shek Airport in Taiwan. In October 2000, it undertook another SCDF project to design and construct six more units of LFAV and six units of Mobile Command and Control Vehicles. Within just one year, DGE has positioned itself as a reputable supplier of specialised vehicles. During the year, DGE was appointed as the sole distributor for Volvo buses, TCM forklifts and Webasto bus air-conditioning system in Singapore. These operations contributed substantially to DGE’s turnover. The Motor Industry Certification Board also appointed DGE as the Certified Workshop for Diesel Engine Vehicle Repair and several insurance companies made DGE their Authorised Accident Reporting Centre. DGE continued to secure new contracts for fleet maintenance and servicing from various fleet owners throughout the year. A strategic partnership with Shell Pro-Serv augmented the level of service to the motoring public in the area of accident repair. DGE’s associate company, JIC Inspection Services, performed satisfactorily for the year. In October 2000, it started building a second inspection centre at Ang Mo Kio to capture a greater market share. The new centre will be operational in 2001. go top [ Next Thread | Previous Thread | Next Message | Previous Message ] |
| Subject | Author | Date |
| Re: Cabcharge /Del Gro | http://www.delgro.com.sg/2000%20annual%20report.pdf | 11:00:21 01/11/03 Sat |
| Re: Cabcharge /Del GroGet your ez-link Card now! | Farecards will no longer be inuse from 1 December 2002. | 11:04:01 01/11/03 Sat |
|
||