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VoyForums Announcement: Programming and providing support for this service has been a labor of love since 1997. We are one of the few services online who values our users' privacy, and have never sold your information. We have even fought hard to defend your privacy in legal cases; however, we've done it with almost no financial support -- paying out of pocket to continue providing the service. Due to the issues imposed on us by advertisers, we also stopped hosting most ads on the forums many years ago. We hope you appreciate our efforts.

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Date Posted: Fri, 03/21/03 7:06pm
Author: sunny
Subject: Forum Upgrade -- What's UP ??!!!

Hi All,

Really sorry for all the slowness and downtime we've been having on this site lately!! :o(( -- The Voy staff have been trying their best to work the bugs out of the new system, and all we can do is hope it smoothes out soon. Please let me know if any special problems turn up so I can pass the word along to them, thanks.

Hope you like the new "Hearts" Icon :o))

sunny

P.S. For those who are interested in the nitty-gritty of their efforts, I've copied their News/Updates page below -- you can access this anytime at: http://www.voy.com/news.html

===================================
VoyForums News and Updates
---------------------------------

Fri Mar 21 11:35:00 PST 2003: Bugs
Internal Server Errors, Archival bug, and posting problems are being worked on. Speed will improve drastically when these issues are fixed. If your forum is afflicted, please report your forum through the Bugs Form. All forums were backed up March 17 (separately from admin backups). This is noted here because some admins feared having months old backups. Please understand that we are hard at work fixing these issues, so a personal reply to your emails may be delayed until the matters are resolved. All reports and feedback are read however, so please keep them coming. We really appreciate your understanding and patience during this trying time for us all. The issues will be resolved and VoyForums will be better than ever!


Thu Mar 20 10:07:17 PST 2003: Speed
We are working on the issues with speed, as well as others. There is no reason to lose hope, as we at VoyForums will not cease to work until the speed of VoyForums is in fact faster than it was prior to the upgrade. We are aware of what some of the problems are and are working to address the issues. This might take a bit of time though, as we don't want to jepardize system stability and reliability. We have already made numerous fixes to archiving, posting, network packet loss, etc. and are working to address many others.

Thu Mar 20 08:35:52 PST 2003: Users posting duplicates
A modification was made to reduce on the possibility that a user will repost a message by clicking reload. The submitted-post page now redirects to a page which can be reloaded without re-posting. Posting messages repeatedly not only makes forums messy, takes up admin time to delete it, but it also means your forum database is locked for a longer period of time. Addressing this problem has solved numerous issues. If you are still getting errors resulting in duplicate posts, please let us know through the Bugs form.

Wed Mar 19 11:25:44 PST 2003: Fixed Auto-Version Upgrade
Some forums "refused to upgrade". It was a problem with the theme, that some admins chose, that resets to VoyForums defaults. This has been fixed.

Wed Mar 19 11:25:44 PST 2003: Fixed Networking: Speed, Errors, etc.
As a result of the extremely high volume VoyForums receives, some new changes to our network configuration resulted in packet loss. This possibly related to several problems, and fixing it may have cured the posting-problems as well as others.

Wed Mar 19 10:25:03 PST 2003: New Version Issues
The new version of VoyForums software went online.
We are aware there are various issues and are working to address them even as you read this. We have already made numerous fixes and placed them online, and will be making periodic announcements about testing in the owner login area and here.

Mon Mar 17 15:41:18 PST 2003: New Version Online
The new version of VoyForums software is online.

Sun Mar 16 21:24:30 PST 2003: Speed increase
We have made configuration adjustments to the new system which have brought VoyForums speed back.

Sun Mar 16 19:10:56 PST 2003: VoyForums speed
We are aware of the slowdown after the hardware and system software update--it is partially due to some overhead from the more-reliable data-handling system. We appreciate your patience as we work on optimization of the new system and prepare it for the new version of VoyForums itself.

Sat Mar 15 23:03:09 PST 2003: VoyForums Upgrade Not Yet Complete
VoyForums was down to upgrade and reconfigure system hardware and software in order to prepare for the new version of the VoyForums software--available for your viewing at the beta.voy.com website. The upgrades address crucial system reliability issues and will reduce on the possibility of data-loss/forum-message-loss in the future.
Lastly, this successful update has implemented the first important step prior to placing the new version online. We apologize for any inconvenience this downtime has caused you--there were unexpected system problems and we were unable to make our planned announcement prior to the downtime; if there are any problems with any forums as a result of this, please use our Bugs-feedback form on the Beta site (see link above) -> VoyForums Exchange. Please do not contact us but through this new form.

Sincerely, the folks at Voyager Info-Systems.

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