Dell laptops are very tricky, there's no jumpers in the entire machines to reset a password, and unplugging the internal system battery doesn't work either. There are many known "bios killers" that boot from floppy disk...but ofcourse how can you boot to a floppy disk without being able to pass the initial annoying password screen. There no such thing as a Master password either. There's one known way to fix the problem, and it's very complex. It requires an external eeprom programmer connected to a working computer, with 32 wires intricatly connected to 32
points on a particular chip inside the laptop, then I can reset the chip to factory specs through some special software commands. It's actually a form of hacking, and very few people can do it. A good eeprom programmer costs $600, and is quite complex to use. I own a legitamate business that specializes in pc and laptop repairs called PC Ambulance. I'm based out of
southern California. Here's what you can do if you want your problem fixed. On the bottom of the laptop, there is a little door that slides open and exposes your ram. There should be a small black chip about 1cm squared next to it. Email me all the numbers off that chip, and I will known if my eeprom programmer supports you particular laptop. Then, once we've confirmed that, i'll provide you with my business mailing address, and you can ship your laptop to me with prepaid return(you pay shipping both ways),
and a $50 check/money order/even cash(secured between the screen and the keyboard perhaps), or I accept paypal. I can do the job and have it back out to you the following day, password free. An invoice will be included. The main laptops I commonly do this with flawlessly is the Dell Cpi 366ST, or 400ST. But if you have a dell, just email me the number off that chip
and I'll let you know.
Chris Galland:Owner
PC Ambulance
661-342-7943
Email:thepolyrhythm@hotmail.com