Re: Mouse Balls -- Quiz Group Message Board

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Subject: Re: Mouse Balls

Author:
Diana

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Date Posted: Fri, May 14 2004, 9:58:24
In reply to: Liz (Jan) 's message, "Mouse Balls" on Tue, Jan 20 2004, 11:15:23

Hilarious!

Diana

>> > This apparently was a real memo sent out by a
>computer
>> > company to its employees in all seriousness. It
>went
>> > to all field engineers about a computer peripheral
>> > problem. The author of this memo was quite genuine.
>> >
>> > The word is that the engineers literally rolled on
>the
>> > floor!
>> >
>> > Especially note the last couple of sentences.)
>> >
>......................................................
>> > Re: Replacement of Mouse Balls.
>> > If a mouse fails to operate or should it perform
>> > erratically, it may need a ball replacement. Mouse
>> > balls are now available as FRU (Field Replacement
>> > Units).
>> >
>> > Because of the delicate nature of this procedure,
>> > replacement of mouse balls should only be
>attempted by
>> > properly trained personnel.
>> >
>> > Before proceeding, determine the type of mouse
>balls
>> > by examining the underside of the mouse. Domestic
>> > balls will be larger and harder than foreign balls.
>> >
>> > Ball removal procedures differ depending upon the
>> > manufacturer of the mouse.
>> >
>> > Foreign balls can be replaced using the pop off
>> > method. Domestic balls are replaced by using the
>twist
>> > off method.
>> >
>> > Mouse balls are not usually static sensitive.
>However,
>> > excessive handling can result in sudden discharge.
>> >
>> > Upon completion of ball replacement, the mouse may
>be
>> > used immediately. It is recommended that each
>person
>> > have a pair of spare balls for maintaining optimum
>> > customer satisfaction.
>> >
>> > Any customer missing his balls should contact the
>> > local personnel in charge of removing and replacing
>> > these necessary items. Please keep in mind
>> > that a customer without properly working balls is
>an
>> > unhappy customer.

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