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Date Posted: 22:04:40 08/16/03 Sat
Author: steven
Subject: good customer bad customer

i've decided something over the years of working at both kmart and now tom thumb. obviously there are the "bad" customers and "good" customers. such "bad" ones include:

customer-i'd like a pack of marblo ultra light box
me-we are sold ofut of those
*customer gives dirty look like it is my fault for some reason*
customer-i'm looking forward to when bill's superette opens across the street. and i'm not the only one. you guys never have cigarettes in stock that i want.

at this point i appoligize again, she leaves. a "bad" customer.

this isn't the main topic of my post however. that example is the usual thought of bad customer. but i have another one. when i am running low on $10 or $5 dollar bills, i get very frustrated when a customer gives me a $20 to pay for a pack of gum. this i would qualify as a bad customer. it bothers me when i have to give those bills out cause i hate running out of them. if i have plenty then it doesn't matter, but when i only have a few, it bothers me. a good customer is then one who pays for a $19 something order and gives me four $5's or two $10's. or a combination of both. i've thought this for a long time. kind of stupid. but i do like people better when they give me 5's and 10's. the worst case is when i see the money in their hand's that consists of 5's and 10's and yet they still hand me a 20. ahhh!!!!

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Replies:

[> I hardly sympathize... -- Tim Koch, 08:48:21 08/17/03 Sun

Trying running out of ALL Marlboros and Camel, including Menthol...then we'll talk "bad customers" (Oh, and did I mention gasoline, cigarette lighters, AND complimentary matches were also out of stock?)
TK


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[> missed the point -- steven, 21:56:12 08/17/03 Sun

the main point of my post was about the availability of 5 and 10 dollar bills and how that ranks customers as good or bad depending on the change they need, or bills they pay me with. this post was not supposed to be the "in general" complaints about the classic bad customer. sorry for any confusion.


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[> Re: good customer bad customer -- Mike Rehani, 18:53:11 08/18/03 Mon

When somebody says they are looking forward to Bills opening up, reply by saying you are also looking forward to it opening up because you won't have to see theat customer anymore.
Ha, I crack me up.
Anyway, I don't consider somebody paying with a twenty for a pack of gum to be a bad customer; they don't know how many fives and tens you have. I once broke a hundred for a pack of gum. I didn't mind.
I am glad to hear about another gas station that actually runs out of cigarettes.


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[> [> Re: good customer bad customer -- Matt, 23:33:22 08/18/03 Mon

I just act nice to the pathetic little customers while they wallow away with life. It's a good example of how not to behave in life as you get older. I wish more people would remember that.


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