Desktop Remote Support Service�Quick help guaranteed -- discussion forum

[ Show ]

Support VoyForums

[ Shrink ]

VoyForums Announcement: Programming and providing support for this service has been a labor of love since 1997. We are one of the few services online who values our users' privacy, and have never sold your information. We have even fought hard to defend your privacy in legal cases; however, we've done it with almost no financial support -- paying out of pocket to continue providing the service. Due to the issues imposed on us by advertisers, we also stopped hosting most ads on the forums many years ago. We hope you appreciate our efforts.

Show your support by donating any amount. (Note: We are still technically a for-profit company, so your contribution is not tax-deductible.) PayPal Acct: Feedback:

Donate to VoyForums (PayPal):

[ Login ] [ Contact Forum Admin ] [ Main index ] [ Post a new message ] [ Search | Check update time | Archives: 1, 2, 3 ]

[ Next Thread | Previous Thread | Next Message | Previous Message ]

Date Posted: 02:54:26 04/23/13 Tue
Author: tscience (technology)
Subject: Desktop Remote Support Service�Quick help guaranteed

Computers have an uncanny habit of throwing errors at the most inappropriate times. How often an error occurs when we need to complete some urgent work? Obviously, at such times, the priority is to get the error fixed quickly. The question, however, is how do we achieve this.
Conventional wisdom is in favor of calling a local computer technician in such situations. While this option is not inappropriate, it is also not the best one on two counts: local computer technicians invariably charge a hefty amount as their service fee, and they take several days to fix the issue.
So, it is obvious then that sending an SOS to your local computer technician when timely action is needed is not going to be of much help. This brings us to another question�do we have any other option?
You bet. Call up a Desktop Remote Support service when looking for a quick fix for computer errors. Such services provide quick and accurate solutions to all kinds of computer errors and issues. What�s more, they charge considerably less money than local computer technicians.
�How does remote support work?�, you may ask. A valid question, its answer is not complicated at all. Desktop Remote Support normally includes the following steps:
� You contact a computer report service. This is usually done via phone.
� Your complaint is registered and a computer technician sends you an invitation for a remote session
� Once you accept the invitation and after a remote session is established, the technician can see your desktop. He/she, then, tries to understand the problem in detail. During this time, the technician may speak to you through phone or chat with you through online chat.
� Once the problem is understood and its cause established, the technician will perform the necessary steps to fix it. All of this happens right in front of you. You can see each and everything that the technician does on your computer.
Remote PC Access established through remote access tools, like RHUB remote support appliance, are not only fast but also safe and secure. The usefulness of Desktop Remote Support services is indubitable. Still to get the optimal results from such a service, you must know the types of issues it can resolve and the types it can�t.
The types of issue that can be resolved remotely
Here is a list of computer issues that Desktop Remote Support services can help you with:
� Installation of new software � Whether it is an antivirus tool, firewall, or any other tool, a remote support technician can install it in your computer within a few minutes.
� Virus removal � Has malware infection made your computer unusable? Don�t worry. Help is one call away. Contact a Desktop Remote Support service, and it will clean your pc as quickly as possible.
� Installation of peripheral devices � You have bought a new printer, but are not sure how to install it. Stop worrying and seek help of a Desktop Remote Support technician.
The type of issues that cannot be resolved remotely
� Replacement of hardware � Need to replace your old hard disk? Well� this is something that cannot be done remotely
� Other hardware-related issues � This includes issues that can be solved only after tweaking hardware components and/or installing new hardware

[ Next Thread | Previous Thread | Next Message | Previous Message ]