Re: PALM CRASH... HELP? -- New England Palm Users Group

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Subject: Re: PALM CRASH... HELP?

Author:
Michael Steinberg

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Date Posted: 12:50:20 01/23/04 Fri
In reply to: Ari 's message, "PALM CRASH... HELP?" on 11:13:21 01/23/04 Fri

I hate to be the bearer of bad news, but unless your device has somehow grown a hard drive off of which the data can possibly be restored, I'm afraid your out of luck. Data on most PDA resides in flash memory. Once the data is wiped out, there is no way (that I am aware of) to recover it.

If your in the US, you can contact GetHighTech.com and ask their opinion. They are experts in PDA repair.

>When I turn on my Handspring Visor Platinum I am given
>a choice to erase the contents of my PDA or press any
>other key. When I press another key, the thing turns
>off. I tried a soft reset by sticking the reset
>button on the back - no help. I then tried resetting
>using the power button and the reset button
>simultaneously. Again it was of no use. Finally, I
>tried putting the little bastard in its cradle for
>some recharging. At that point, (without synching) it
>went back to zero and all the information that was on
>it was lost (and I had entered a load of important
>data during a convention I just attended). No it
>looks like its all gone - does anyone know of a way to
>get this info back or of a particular palm guru who
>might know of a way?
>thanksamillion

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