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Mon, Jul 15 2024, 2:07:04Login ] [ Contact Forum Admin ] [ Main index ] [ Post a new message ] [ Search | Check update time | Archives: 12345678[9]10 ]
Subject: ATC'S NEW SERVICE CENTRE IN SINGAPORE


Author:
jacob
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Date Posted: Sat, Oct 16 2004, 22:08:32

Hi all,

I've just received a call from ATC. They're asking me to go to their office to update me on my membership, should I go?

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Replies:
[> Subject: ATC Scammers


Author:
Richard
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Date Posted: Sun, Oct 17 2004, 1:13:20

Hi Jacob

What coincidence! I went down today. They are probably trying to con you again. Go down only if you wish to vent your anger at them, like I did. But NEVER believe anything they tell you or pay them any more money!

Here's the complaint I sent to CASE after the meeting with ATC and IRN today.


Dear Sir/Madam,

I am writing to you regarding my problems with Asia Travel Club and Interval Resorts Network, their marketing partner, both located at Faber House. After looking through your site about CPFTA, I realise that consumers now have much better recourse to the unfair trading practices carried out by the above companies, even though we still cannot bring out a criminal case against them. However, after letting them operate for so many years and so many complaints from consumers, I thought CASE or the government would have shut them down by now, or at least blacklisted them. I discovered to my great dismay today that that is not the case. Consumers continue to be subjected to the dishonest trading methods employed by the above companies and misled into signing contracts and documents that they should not have.

I shall begin with my first encounter with them 2.5 years ago. Back then, I was pretty naive and ignorant. On 31 May 2002, I was lured up to a presentation by a representative of IRN about ATC. Due to the hard-sell tactics and I not having done my sums properly, I signed up for a membership worth $10000 on the same day. I made an initial payment of $2500 with my credit card. When I got home, I regretted my decision immediately. I went back the very next day, on 1 June 2002, and saw the manager of IRN, Martin Seah, about the cancellation of my membership. Martin Seah agreed to let me cancel the membership but says that I will have to forfeit the $2500 deposit made. I signed a letter which states that I have forfeited my deposit and that "there shall be no obligations between Interval Resorts Network Pte Ltd and myself". I have thought for 2.5 years that the membership was cancelled and the case closed.

Two days ago, a representative of ATC, Cynthia, called me to go down to ATC to "process the cancellation" of my membership. Imagine my astonishment since for these 2.5 years, there was no communication whatsoever from ATC that my membership is still active. I went down at 2.45pm this afternoon to discuss the problem. I had a 'hot' discussion with Cynthia and her manager about why my membership has not been cancelled. Apparently, their records show that they have received a cancellation request from IRN but it was not processed. The gist of the argument they gave was that IRN 'had no authourity to cancel the membership'. Besides, I also had no documentary prove from IRN that the membership has been cancelled. They then try to say that the original contract is still binding somehow and that ATC reserves the right to sue me for the remaining $7500 I 'owe' them. What gall! I demanded that we go down to IRN to resolve the problem, but ATC repeatedly refused to do so.

So I went down to IRN alone, which is conveniently located a few floors below them, to see Martin Seah. He's still around! I don't know whether to be happy or dismayed. Anyway, I confronted Martin about why my membership is still active. Martin assures me that the membership had been cancelled as promised, and gave me a computer printout of my account status with IRN, which shows that the membership has been cancelled, at least on the IRN side. I took the printout up to ATC but Cynthia still refuses to acknowledge the cancellation. So I went back to Martin, who took me to see his boss (forgot his name). The boss tried to get the printout back from me, saying that it should not be given to clients, but I snatched it back. I believe it is new documenatary evidence from IRN to indicate that my membership is cancelled. Anyway, by then, I was completely disgusted with both ATC and IRN, who are obviously in cahoots to try to cheat me again. I told IRN to resolve the matter with ATC or else. ATC promised to 'help me process my cancellation' and give me an answer by the coming Tuesday.

Sir, I write this email to you to inquire about the following points, which I need clarified:
1. Does ATC really have a case against me to recover the money that they allege I 'owe' them?
2. I believe ATC and IRN are in cahoots to try to cheat me again after reading some of the recent cases on your website. Do I have a case to bring criminal charges against them?

The continued existence of such traders in Singapore makes a travesty of consumer rights. On my part, I am fully prepared to testify in criminal court and put them out of business, if possible. I just do not know the avenues to do so. Maybe CASE can liase me with the other victims of timeshare so that we can band together to make a police report. I believe acts of dishonesty amounting to fraud should be trialed in a criminal court, not a civil court. Please also put my case on your website to warn other consumers about the above companies.

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[> [> Subject: ATC Scammers


Author:
George
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Date Posted: Mon, Dec 06 2004, 16:13:48

Don't be conned Richard. ATC and IRN are similar entity. They don't operate independently. Interval Resorts Network is an 'amoh' marketing company run by a britisher called Simon Paul Christopher Cook. They are marketing a club called Asian Travel Club. Previously this company was marketing Multiple Travel Club. My advice is the next time u go there sneak in with a digital voice recorder so that you can have additional evidence to expose their scam.

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[> Subject: ATC Scammers


Author:
George
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Date Posted: Mon, Oct 25 2004, 13:49:20

Don't believe a word they say. I've worked for them b4. They are just out to milk u of your money. There is a big syndicate over there. The company employs crooks, bankcrupts etc.....

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[> Subject: ATC SCAMMERS


Author:
RASHID
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Date Posted: Thu, Oct 28 2004, 23:50:27

If you do want to go down to "complaint", then do it at weekends, when there probably will be a bigger crowd at their premises. Make sure the complaint is loud and clear.

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[> Subject: What should i do now?


Author:
serene
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Date Posted: Wed, Dec 01 2004, 14:51:06

Juz realize from my frez email abt this ATC and IRN scammer, i hav signed the contract for months lioa...is there any chance where i could refund partially of my sum.

How do i terminate my contract?

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[> Subject: To Terminate My Contract


Author:
Carol
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Date Posted: Mon, Feb 14 2005, 17:10:37

Have read the complaints and am thoroughly shocked. I have already paid approx. $8,000.00 for a $10,000 resort and feel so cheated knowing how they have been such scoundrels. I only found out about this today and am still reeling over the shocked. Is there a way I can terminate the contract and get a refund partially of the sum already paid. This is a real nightmare....I was hoping to be able to enjoy my first vacation this year.

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[> [> Subject: To Terminate My Contract


Author:
George
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Date Posted: Wed, May 04 2005, 4:49:05

Go to CASE and complain of misrepresentation if u have signed up the membership on or after 1 MAR 2004. If yours is earlier than this date go get a lawyer and sue them for your money back. If u need need any assistance let me know.

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[> [> [> Subject: Re: To Terminate My Contract


Author:
whitedaisy
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Date Posted: Thu, Jul 28 2005, 6:23:43

after reading the messages posted and hearing from friends who are victims under such sham, I realized that I have fallen into this trap too.

I went to IRN to request for a termination but I was told that it's not possible despite that I'm willing to forgo the 9K that I have already paid for the 13K family membership!! I told that I do not have the means to pay the remainiing sum but they were least empathatic about my situation and insisted that I have to pay off the remaining 4000. However, I have already instructed the bank to stop payment. But I'm worried that I would be sue by them and still have to bear the legal fee. I have never used their services and only signed up less than 1 month!! Pls advice what I should do. CASE doesn't seem to do anything, coz of the agreement. Should I continue to pay for the remaining 4K and annual memebership fee?
I'm in need of help!!! Pls !!

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[> [> [> Subject: Re: To Terminate My Contract


Author:
Tony
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Date Posted: Mon, Aug 22 2005, 17:22:54

what do u mean the date signed membership?
i signed the agreement with them on 29/11/2003, but i
got my membership certificate on 30/09/2004 when i paid
50% of full amount. shoud i be able to go down CASE for
"compliant", i am belonging first group or the one another.

Thanks

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[> Subject: beware


Author:
antiscam
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Date Posted: Fri, Feb 18 2005, 22:48:43

they are employing new blood to cheat again

look at the ad they put in strait time

title "want to be a millionaire"

i go down a few time between 1999 to 2002

but not 1 time i sign with them they get those young sexy lady to propose to me, but i go down get their free gift(later found that all lousy staff) and never bother to sign, and get them boilup!

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[> Subject: Re: ATC'S NEW SERVICE CENTRE IN SINGAPORE


Author:
amk
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Date Posted: Sun, Jun 12 2005, 14:48:40

Hi Richard,

I got a similar experience as yours. please see below, what is the status of your case, did they suit you after that?

I was called by World Resort International for a timeshare package 4 years ago. After 4 hours' non-stop presentation and pressure, I signed up a $12,000 timeshare package and paid $5000 for diposit for Royal Goan Resort for 80 years. I immediately regreted after went back home. The next day, I approached WRI asking for cancelling of the contract. After two weeks struggling with them, finally they agreed. I got $4500 for refund, but another $500 was for administritive fee which I failed to get it back. At that time, I thought it was the best result I could get, anyway I finally got rid of the nightmare of time share.
But the case has not really closed yet.
Last week, I received a phone call from a company called "Global Europ", they claimed that the WRI was closed down, now they are pointed by WRI to handle all the outstanding case. According to their records from WRI, I only paied $5000 for my time share, there are still $7000 outstanding payment needed to be settled. Initially I thought it was just another scam and refused to talk to them. But they kept calling me and even threat me with a layer latter. So I decided to visit their office to face them.
Before I went there, I call CASE, their advice was it is ok to go but don't sign anything.
I went there last Saturday. Their office is located at Maxwell House Level 4. In their office, they showed me the appointment letter from WRI and my previous contract with WRI. In the contract, it indicated I only paid off $5000 and still owe them $7000. I told them this contract was terminated four and half years ago. I don't owe anybody's money. They asked for termination letter, it is bad I didn't keep it for so long. They told me even I still have the termination letter with me, it will not help. The reason is the termination is between WRI and me, not between Loyal Goan and me. In another word, I have not terminate this contract with Loyal Goan.
They gave me two options. One is paying off the $7000 and getting the proper membership from Royal Guan, but I still have to pay about $600 per year up to 80 years for maintenance. The second option is seeking the help from them to transfer my membership to somebody else, but it will involve the layer fee and admin fee for about $7000 which is the same amount of my outstanding payment.
During the discussion, they asked me to sign a form to indicate I will not disclose anything I was presented by them. Of course I refused to sign it. I told them I need time to think of it and will inform them later on. But they asked me to write a leter to Loyal Goan in front of them to request some more time for consideration otherwise they will not guarantee Loyal Guan would not take a legal action to me during my consideration time. They threated me a lot with the laywer letter all along the conversation. I was really frightened. For some time, I almost lost my mind. Finally and luckly, I dicided not write any thing and left there.
I am really angry at those kind of people disturbing my whole life out of the sudden. I have suffered $500 lost four years ago, but they still want suck more money from me.
Really need your help and advice, what should I do? Will they take a legal action against me? How could I protect my own interest as a consumer? Can I just igore their calls? Thanks from the bottom of my heart.
Please share if you have similar experience.

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[> Subject: Re: ATC'S NEW SERVICE CENTRE IN SINGAPORE


Author:
Mellie
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Date Posted: Sun, Jul 10 2005, 15:39:25

Hi people... was really shock to read all your entries... hey, I'm in it as well! Damn it!!! My parents bought the timeshare thingy from World Resort International. And about one year after the purchase, my family felt that this timeshare was not benefiting us so we decided to terminate it. I went all around and was told to send in letter of termination and all the original certs(told thru phone). Being naive i did just that and thot things are done. For 2 years i din hear from them and just recently, VANASIA and Global Europ called me up!

I experienced the similar process like AMK but the worst thing was that, I signed the letter mentioning that i will not disclose any matter discussed and I signed another letter saying that I want to put this matter on hold! Damn again!!!

Now, I guessed I'm in deep shit???? People... I need your help!!!!! Please advise me...

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[> Subject: Re: ATC'S NEW SERVICE CENTRE IN SINGAPORE


Author:
simpson
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Date Posted: Sun, Jul 10 2005, 19:57:14

Mellie, I think you should check with World Resort International whether the thing is being offically terminated since you have sent your cert in.
Not sure why you would agree to sign the letter to put the matter on hold. Do you have a copy of the letters that you have signed?

To those who are sending in termination letter or certificate for termination, make sure you sent it in through registered post!

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