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21:08:54, Tue, May 21 2024 [ Login ] [ Main index ] [ Post a new message ] [ Search | Check update time | Archives: 1, [2], 3 ]

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Date Posted: 20:36:33, Sun, Oct 02 2005
Author: Gabriel
Subject: An apology to the fans! What is going on!

I was surprised the attendance was so low. The queues to get in were dreadful. I did like to hear the apology to the fans at half time for the hold ups. Such a welcome change from the "You were to blame and will have to do better!" approach to the fans we had a while ago.
Things are looking up indeed.

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Replies:

[> Re: An apology to the fans! What is going on! -- Loobs, 7:30:16, Mon, Oct 03 2005 [1]

How can there be problems with less than 7000 punters? My experience last week was that one of our two ST's didn't work, despite my getting a re-issue the week before! That reminds me, I've not had a replacement through for that yet.

If the Smart Cards don't work, the whole thing falls apart.


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[> [> Re: An apology to the fans! What is going on! -- Henry the Horse, 8:20:04, Thu, Oct 06 2005 [1]

My daughter applied for a member card and was sent a Reading FC member card. She went to the stadium to get it validated for the wasps game, q'd for quite a while and eventually it was validated ("shouldn't really do that but I'll do it this once") Guess what she couldn't get in, she finally made it in after much pi**ing around at the ticket office. I just can't accept the excuses made by the Madjeski ticket office, the whole new system is a complete farce. No wonder crowds are low ,nobody can get a ticket


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[> Re: An apology to the fans! What is going on! -- SteveS, 12:30:30, Thu, Oct 06 2005 [1]

It's interesting that after so many years of working well, the smartcard system is having problems. None of my 3 ST smartcards have worked once this season. The attitude of the Reading ticket office people in fixing it has been hopeless, been let down about 4 times now.

Pat Coyne to his credit after seeing my unhappy punter message on the Offy site board did contact me to apologise and got a ticket office person to ring me even while I was in Malta to sort it out. I've been sent replacement tickets (again, for the second time) and my fingers are crossed that they work this time and I don't have to join yet another queue (again!) of pissed-off people with similar problems.


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