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answering services

Subject: Voice mail

Author:
techlisting
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Date Posted: 23:01:30 07/03/05 Sun

Voicemail is a specific application of an interactive voice response system. In its simplest form it mimics the functions of an answering machine, but uses a centralised system rather than equipment at the individual telephone. However it can be far more sophisticated, with the ability to forward messages to another voice mailbox and send simultaneous messages to multiple voice mailboxes, add voice notes to a message, store messages for future delivery, make calls to a telephone or paging service when a message is received, transfer callers to another phone for personal assistance and play different message greetings to different callers.

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Subject: Answering Service - context of business
Author: Techlisting [ Edit \| View ]	Date Posted: 23:00:06 07/03/05 Sun Answering Service, in the context of business, is an umbrella term to describe the human powered equivalent of the automated voice system. Typical answering service functionality includes order taking, customer service, appointment taking, emergency technical support and answering services. [ Post a Reply to This Message ]

Subject: Answering Service

Author:
Nizam MD
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Date Posted: 20:15:00 07/03/05 Sun

Answering Services make sure that your business never misses a call. The first contact many of your customers have with your company occurs over the telephone. Answering services can provide 24 hour customer and/or sales support. Customers expect service and an answering service can provide this to your customers. Answering services know that the first few seconds make a lasting impression, and they want your customers to feel they were served properly and courteously. An answering service allows you to serve your customers 24 hours a day, 7 days a week. An answering service handles your customers as if they worked right in your office and they provide the answering service at a fraction of what it would cost you to staff them.

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