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Date Posted: 23:25:57 08/14/08 Thu
Author: andypandy
Author Host/IP: 82.30.76.72
Subject: LOL!!!
The following is a genuine transcript of a techy trying to help a customer solve a problem with her computer, and in case you're wondering, NO! it wasn't me!! :-)
Tech Support: “All right, now click ‘OK’.”
Customer: “Click ‘OK’?”
Tech Support: “Yes, click ‘OK’.”
Customer: “Click ‘OK’?”
Tech Support: “That’s right, click ‘OK’.”
Customer: “So I click ‘OK’, right?”
Tech Support: “Right, click ‘OK’.”
(Pause)
Customer: “I clicked, ‘Cancel’.”
Tech Support: “YOU CLICKED "CANCEL"??? WHY???
Customer: “That’s what I was supposed to do, right?”
Tech Support: “NO! you were supposed to click ‘OK’.”
Customer: “I thought you said to click ‘Cancel’.”
Tech Support: “NO. I said to click ‘OK’.”
Customer: “Oh”
Tech Support: “Now we have to start over.”
Customer: “Why?”
Tech Support: “Because you clicked ‘Cancel’.”
Customer: “Wasn’t I supposed to click ‘Cancel’?”
Tech Support: “NO! Forget that. Let’s start from the top.”
Customer: “Ok.”
(Techy spends the next fifteen minutes re-constructing the carefully crafted setup for this lady’s computer.)
Tech Support: “All right, now, are you ready to click ‘OK’?”
Customer: “Yes.”
Tech Support: “Great. Now click ‘OK’.”
(Pause)
Customer: “I clicked "Cancel"
*techy headdesk*
LOL!! sorry boardies, I just found this so funny, maybe it's the coupla beers I just had!!
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Replies:
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Admit it Andy, it was you wasn't it? -- DZR, 10:52:36 08/15/08 Fri [1] (62.240.244.114)
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It SO was not!! -- andypandy, 11:32:02 08/15/08 Fri [1] (161.112.232.22)
*quickly changes subject*
so, are you going to tell me how the job is going now or are you going to ignore me again?
*smiles ever so sweetly*
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It's going great, thank you! -- DZR, 12:47:50 08/15/08 Fri [1] (62.240.244.114)
We work quite long hours, but the people here are very smart and very cool. I've been coding up demos of the kinds of interactions we can do in Mobile Safari so that the designers can see what is and isn't possible. It's a very cool platform to be writing for. It's all very exciting.
As an agency they are a little different to what I'm used to. although they are purely an online agency, in many regards they are more like an ad agency. It's a bit like being in Mad Men. In fact my friend Jonathan who is one of the founnding partners reminds me of Don Draper!
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Heh, sounds great! (Don Draper is simply scrumptious) -- andypandy, 12:56:47 08/15/08 Fri [1] (161.112.232.36)
so no time for a little oooh la la?
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That would be none of your business! -- DZR, 12:59:37 08/15/08 Fri [1] (62.240.244.114)
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So that's a yes then! -- andypandy, 13:21:17 08/15/08 Fri [1] (161.112.232.36)
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