Re: Syncing with ACT2000 -- DPUG Message Board

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Subject: Re: Syncing with ACT2000

Author:
Gary Mazza

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Date Posted: 09:20:10 02/26/02 Tue
In reply to: Dave Decker 's message, "Re: Syncing with ACT2000" on 10:45:34 05/23/01 Wed

>A few questions to dig for more info...
>
>Are they consistently the same entries? Or are the
>differences random (i.e. do changes in your Act record
>for Adam Smith fail to sync every time, or do they
>sync every once in a while)? How are your groups set
>up in Act, and are they set up to sync to the
>appropriate categories on the Palm? Do the contacts to
>be sync'ed have more than one group assigned to them?
>
>I have had and hated Companionlink before. It's chief
>advantage is the ability to open the database so that
>you can synchronize by group. However, I have found
>that having more than one group associated to the
>contact can cause sync to fail.
>
>See if there is any connection between your groups
>setup and the sync failures. Also, compress and repair
>the Act database to see if there is any corruption in
>the records.
>
>>I have bben trying to Sync a Palm Vx with ACT 2000
>>using Companionlink. Frequently address book entries
>>rarely are transfered from the Palm to ACT or ACT to
>>Palm. I have also tried ACT Link 20. with the same
>>problems.
>>
>>Any suggestions? ActExpress from Symantec's Website.

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