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SupportNinja (:))
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Date Posted: 10:25:44 04/23/15 Thu
Author Host/IP: dsl.49.148.10.31.pldt.net/49.147.10.31
Outsourcing for Startups! Highly Trained & Skilled Workers to Support your Business
Specialized Outsourced Support / Backend Virtual Assistants for your Startup
Customized Ninja Support for your team and customer. Full Chat/Ticket/Phone
SupportNinja provides high quality outsourced support solutions to growing startups, midsize and fortune 500 companies. We are headquartered out of Austin, TX and provide outsourcing services through our office in Cebu, Philippines.
All of our staff members are hand-picked through our optimized HR process. Your staff will work on dedicated machines. Our management team has had over a decade in experience with providing customer support to thousands of businesses around the world.
Examples of services we provide:
• Customer Support on Phone, Email, and Chat
• Content Moderation
• Back-end Office Support
• Virtual Assistant
• Data Research / Scraping
How does it work?
We're a staff leasing service and therefore we do not sell blocks of time for specific services. We maintain a large list of vetted and pre-interviewed candidates on standby. As the leasing agency, we provide additional training and a clear structure to ensure that they are filling the role your business requires. We provide weekly updates regarding the staff's performance based on any performance indicators or other metrics your company has.
Why choose SupportNinja?
• 100% White Label Service (Your customers will think they are your people!)
• In-House Agents with at least 3 years in experience
• No contracts or obligations
• We scale to your business - downgrade, upgrade or cancel at anytime
• Your team is individually trained around the needs of your customers and products/services
• Ninja's are fluent in English Reading/Writing, Auditory Comprehension, Oral Conversation
• Comprehensive Internet, Support and Assistant skills
• 24/7 Broadband availability with backup connection and standby generator
Semi-Dedicated Ninja
* 160 Hours a month split with 1 other client
* Communication via Chat, Phone, Helpdesk
* Starting at $800/month per agent
* One-time Setup fee of $395 to cover placement and training costs
Dedicated Support Ninja
* 160 Hours a week dedicated personnel
* Communication via Chat, Phone, Helpdesk and your own systems
* Starting at $1400/month per agent
* One-time Setup fee of $995 to cover recruitment and training costs
Visit us to learn more!
http://supportninja.staging.wpengine.com/services/
Still have questions?
Please don't hesitate to call us at 1-800-594-7695 or visit our contact page at http://www.supportninja.com/contact/ to get in touch. We'll be more than happy to answer any questions you may have, and provide a custom quote for your business.
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