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| Subject: Part 1- Branding Will Make Your Marketing More Effective | |
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Author: Dennis S. Vogel |
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Date Posted: 23:28:47 01/16/06 Mon In reply to: B.J. 's message, "What's Their Secret?" on 14:45:18 01/15/06 Sun Hi B. J., Thanks for joining us. First a disclaimer- This is a controversial topic. I know some prefer lingerie not be made for displaying female beauty. Since some of it is, I'm dealing with reality. This isn't meant to offend or insult anybody. I think I understand why some are defensive about this. Even those, who don't agree with this gender issue, can still learn something valuable. I hope I answered your questions & implied questions among the rest of what I wrote in this multi-part post. I didn't answer them individually because other issues relate to the issues you submitted. If I remembered the title of the book I got this information from, I could check it for clarification. Part of my answer is higher on my Marketing Nuggets web page under the subhead - "Pick A Good Niche You Know Well And Have A Passion For." A focused passion is powerful. If you don't have it, find something you have or can have a strong passion for - then focus on it. http://www.lakefield.net/~thrivingbusiness/Marketing-Nuggets.html I'm not using a reference to passion as a pun, though it may be tempting. According to Stephen R. Covey, breakthroughs are usually break-withs, somebody breaks with conventional wisdom & does something different. Many times those who step around conventional wisdom find better ways to do things. Often those are outsiders or people in the field who aren't accepted by other insiders. Victoria's Secret was started by Roy Raymond, another man. Let's think about who is a target market. Raymond shopped for lingerie as gifts for his wife. The body-language of female shoppers & store salespeople seemed to suggest he was an intruder. I experienced some of this when I passed through a Montgomery Ward lingerie department (as an employee) to get to a store room of men's clothing. Raymond thinks those stores were either excessively frilly or blandly conservative. Wexner figured lingerie should be displayed better than department stores did it. Though neither invented lingerie, they both innovated. Innovations don't have to be major changes. Major changes can be harder to market. Was Roy Raymond part of the lingerie target market? Yes, as a gift buyer & I suppose as somebody who appreciated beauty. Since lingerie is more than underwear, some of it is made for more than female physical comfort. A wife can guess what her husband would like her to wear. A husband hopes to buy things his wife likes & is willing of wear. Lingerie is for both of them. Reality- Other than basic, functional underwear, what's the purpose of lingerie? It's not all for the women wearing it. A lingerie store owned by a man doesn't seem so farfetched. He can still have input from women (employees & customers). For women who want lingerie appealing to men, a male company owner can represent part of the male side of the issue. Leslie Wexner rarely used advertising when he started his clothing businesses. He used exposure to customer traffic in malls. I've seen Victoria's Secret advertising lately. Wexner used to think his stores were too specialized to justify advertising. He figured the big anchor stores, with many product lines, needed to advertise to bring in enough people to buy things from the multiple store departments. If you read between the lines, you may think Wexner relied on other mall tenants to advertise & attract customers. But some of those other tenants also offer lingerie. Apparently, relying on general customer traffic wasn't enough. Just because people walk past a store in a mall or drive past a free standing store, it doesn't mean they'll notice. Even if they notice, it doesn't mean they'll automatically know what the store sells, unless they take a closer look. But how would they know if it's worth looking at? Branding requires matching a name & identity with product/service line. It requires sufficient exposure. This is a simplistic model but it fits - Product/Service + Brand Name + Promise/Benefit Statement + Sufficient Exposure = Branding Whether it's a specialty or department store, its success depends on enough members of a target market knowing what it sells. It's easier for a specialty store to establish this, because stocking "anything" or "everything" to sell to "anybody" or "everybody" is a hard identity/brand to establish & maintain. It's also hard to keep enough of "everything" in stock to sell enough "anything" to be profitable. It's too expensive to reach "everybody" with a message that has enough meaning for each person to make an impact on "anybody". This begs the question - What does Sufficient Exposure =? That's something to test. For a national brand in the USA, it could mean billions of dollars &/or many years. It depends on how much desire & perceived need there is for the product/service. The level & sophistication of competitors matter also. The number of competitors doesn't matter as much as ability & willingness to market. Victoria's Secret is so specialized, it needs the exposure of consistent marketing messages. Examples- 1) When a wife shops for lingerie in lingerie specialty store, she's not apt to tell her husband, "I'll meet you in the men's wear department when I'm finished." 2) Somebody, who goes to a store to buy a vacuum cleaner, probably won't see lavish night gown displayed in a lingerie store. If Victoria's Secret owned the top spot in lingerie, it could afford to promote lingerie to build the category. If it was done well, it would increase VS's profits even if it didn't increase market share. 40% of the lingerie market is more profitable when total sales of the category increase. I think this could be a good basis for promoting the category- "Lingerie is make-up for your body & a lot easier than make-up to put on the right way." A possible double entendre (controversy) could be added - "It's also easier to take off." This could be adapted to promote a brand or a locally-based store. Smaller companies can't afford to promote a category as much because their share & profits aren't big enough. Others, in a category, end up promoting themselves as alternatives (better for some consumers) to the top company(ies). Dennis S. Vogel thrivingbusiness@email.com How long is "too long" to wait for sales from your marketing efforts? It depends -- when do you need the results? When will you need the profit? If you need it now, let's get started. http://web1.lakefield.net/~thrivingbusiness/ http://www.voy.com/31049/ [ Next Thread | Previous Thread | Next Message | Previous Message ] |
| Subject | Author | Date |
| Part 2- Branding Is A Lot More Than A Name & A Logo | Dennis S. Vogel | 00:41:27 01/18/06 Wed |
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