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Date Posted: 19:00:16 12/03/02 Tue
Author: Willie
Subject: Re: Error messages changing
In reply to: Willie 's message, "Error messages changing" on 14:36:47 11/15/02 Fri

Here's ForumCo's latest despatch:

--------------------------------------
I'm sorry, it isn't always possible for me to keep customers as informed as I would like.

I'm still waiting on the second server to be setup, it was ordered over a week ago and should have taken no more than two days. I'm awaiting a response from the new host as to the delay.

I have since found out the cause of the problems. On the database server there are two hard disks which hold the databases. The newest of the two which was added to give extra space for the forums as they grow has failed almost completely.

Because it failed gradually over two weeks it made it hard to pin down as the cause and even passed a hardware check by our host. All databases were copied to the new server before complete failure occured but it is expected that there will be some minor data loss on a few forums (about 5).

When the new server comes online Microsoft will assist in "re-attaching" the databases to the new server. I don't know how long it will take as I've never done it before.

At the moment all I can do is wait until the new server comes online. I'll post here as more info becomes available.


--------------------------------------------------------------------------------
Padraic,

ForumCo Support

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