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Date Posted: 09:15:36 04/03/00 Mon
Author: Adam
Subject: Mentor line calls

Tech: I have this caller who says that he cannot install Quicken.
Mentor: Does he get any errors?
Tech: I think he said that he got an IPF. I'm brain dead today and I cannot think.
Mentor: What have you tried so far?
Tech: Nothing yet, thats why I called you! Can I leave, my brain hurts.
Mentor: What doy you think you should do?
Tech: I already told you that I can't think today!
Mentor: Well if you cannot think today, what would you have done yesterday?
Tech: Umm, yesterday I would have done a hard drive install.
Mentor: Well my advice is to do what you would have done yesterday!

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