Re: Vibrant Modem problem -- the transmonde laptop information page

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Subject: Re: Vibrant Modem problem

Author:
Trent

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Date Posted: 23:08:06 01/26/00 Wed
In reply to: Wes 's message, "Vibrant Modem problem" on 19:10:54 01/17/00 Mon

First, run modem diagnostics from Control Panel. If it doesn't see the modem, try going into BIOS, select "Advanced", then "Peripherals". Check COM B mode. It should say MODEM. If it says IR or FIR, you'll need to change it to MODEM.

If the BIOS setting is set to modem, but the modem fails diagnostics (and you feel brave), you can try re-seating the modem. All it entails is sliding the top plastic piece above the keyboard to the right and removing it. Carefully lift up the keyboard, becareful not to pull out the keyboard ribbon cable. You should see a metal plate with 2 or 3 screws in it. Remove the screws. Once the place is removed, you should see the modem on the left side. It looks like a green circuit board about 2" x 2". It should have a black sponge-like pad on the right side. Push down on the pad. If you feel it move down a little, then this was the problem. Put everything back together and you should be ok.

> My modem quit working for a second time. The first
> time, Transmonde tech support had me change a setting
> -- in CMOS I believe. It's been a long time though,
> and now I can't remember how to fix it. The laptop
> still sees the modem, but is unable to get a dial
> tone. Anybody have an idea?
>
> Thanks
> Wes

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