Author:
 Evalouisa4190 (cute french bulldog puppies)
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Date Posted: 08:37:12 07/05/20 Sun
Hello,
We've replied to this inquiry (#4430831). Please let us know if you need anything else.
Miles (Fiverr Customer Support)
Jul 5, 2020, 12:30 AM EDT
Hello there,
Miles here. I will be more than glad to review this payment issue you are facing.
Thank you for reaching out to report this. We're aware that in some cases, purchasing using a credit card resulted in errors and possible payment authorizations as well as charges. We apologize for the inconvenience caused by this.
Our engineering teams resolved the issue and you are welcome to try purchasing again at your convenience.
We are making sure to refund all payments that didn't result in successful orders on Fiverr.com. Refunds will be issued and depending on the bank, it may take from 2 to 10 days for the refunds to be completed.
Your patience and understanding are appreciated.
All the best,
Miles | Fiverr Customer Support
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Fiverr Customer Support
To review the ticket comment history, follow the link below:
http://fiverr.zendesk.com/hc/requests/4430831
Thanks!
Fiverr Customer Support
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