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| Monday, May 18, 11:42:23pm | [ Login ] [ Contact Forum Admin ] [ Main index ] [ Post a new message ] [ Search | Check update time | Archives: 1, 2, 3, 4, 5, [6], 7, 8, 9, 10 ] |
| Subject: The Government’s target for the availability of all governmentservices via electronic means is 2005. Within this time window, | |
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Author: NERSC aims to deliver smart cards to all the region’s citizensIntegratedTransport Smartcard Organisation (ITSO) |
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Date Posted: Friday, May 02, 06:46:53am In reply to: Tuesday 18 March 2003, 13.00 - 17.00 's message, "ITSO and national smartcard plans - David Sentinella, Department for TransportITSO and Oyster convergence - Richard Deubert, PA Consulting" on Friday, May 02, 06:40:37am The North East Regional Smartcard Consortium PUTTING THE CITIZEN FIRST THE NORTH EAST REGIONAL SMARTCARD CONSORTIUM (NERSC) Benefiting the lifestyle of its community through the successful provision of e-services NERSC, North East Regional Smart Card Consortium, John Littleton, Chairman c/o Newcastle City Council, Strategic Support Directorate, Civic Centre, Newcastle upon Tyne, NE99 1RD email: john.a.Littleton@newcastle.gov.uk web: www.nersc.org.uk networks is required operating mainly as broadband networks over copper and fibre-optic networks • Regionally based – whilst most people both live and work within the region, creating a closed community, many also move around the region for work and leisure activities, as well as travelling to other areas. It is therefore essential that service provision spans the whole region and can be interoperable with other regions to facilitate the citizen requirement of access anytime, anywhere. A ROADMAP TO SUCCESS The Government’s target for the availability of all government services via electronic means is 2005. Within this time window, NERSC aims to deliver smart cards to all the region’s citizens and build up the range of e-services available using the card as an access token. By 2005 citizens will be able to access all local, regional and central government services together with a wide range of regionally provided private sector services thereby facilitating and supporting the community of communities. Already a number of early actions and activities are under way and some key decisions made. The NERSC organisation has been formed and has started working towards achieving its aims. Activity has been started on identifying the necessary legal frameworks, meeting the funding requirement and specifying the technical architecture of the required systems. NERSC has taken the decision to follow existing standards where possible and to support the development of new standards where they are needed. To this end NERSC is fully supporting the DTLR in its activities with the Integrated Transport Smartcard Organisation (ITSO) to develop a UK de facto transport application smart card standard, and the work of the Office of the e-Envoy in its work to define Policy for smart cards used to access e-Government services. In addition, existing standards will be used as they apply to the technology and services supported by NERSC whilst support will be given to the development of relevant new standards. It is to be noted that the CEN/ISSS Workshop Agreement 13987:2000 URI specification which supports inclusivity and multi-application operation is based upon the DISTINCT Project which was developed in the North East showing the region’s long term commitment to technological advancement and its expression through open standards. NERSC is also engaging with the eEurope Smart Card Charter initiative in order to maintain communication with the rest of Europe and thereby ensure interoperable use of its smart cards across Europe for its citizens THE DTLR PATHFINDER NERSC has been awarded a DTLR Pathfinder “Deployment of Smart Card Technology in the North East Region”. This provides funds for NERSC to develop products and services to be tested and demonstrated on a limited pilot basis and to be implemented by March 2002. For NERSC, this Pathfinder offers a major step forward on its roadmap to full regional roll-out in that it enables some of the systems to be developed and tested in advance of specifying the full system. In particular it enables real users to engage with the system, form their opinion and comment back before the main system is fully specified. This will go a long way towards ensuring citizen acceptance of the main scheme and enable NERSC to keep its design fully citizen-focused. The Pathfinder will develop products and services that may be replicated, taken-up and used by other local authorities which is one of the main aims of the Pathfinder initiative. In the case of the NERSC Pathfinder, the following applications will be provided: • Public transport concessions for school children using smart cards • School smart cards supporting school meals payments and other uses in school (a combination of registration, library issuing and internet access) • Leisure centre membership and access A loyalty application is also added to most cards to provide added incentives to carry and use the card. In addition, some card holders will be issued with multi-application smart cards spanning the above applications to demonstrate their capability and to gauge their usefulness and desirability for citizens. NERSC has come a long way since its formation and the way is clear for it to meet its aims in its allotted timeframe. As such NERSC believes it is one of the country’s most active regional organisations in the areas of the provision of e-services to its citizens and in so doing, supporting the e-Government 2005 requirement. The community of communities that is the North East will be fully served by NERSC and its members including all regional local authorities meeting their commitment to best serve their citizens through the provision of electronic services. THE NORTH EAST – A COMMUNITY OF COMMUNITIES The North East of England is a large and diverse region comprising a number of unique but linked communities stretching from the Tweed to the Tees. It has a rich history and culture and is renowned for the robust character of its citizens and the beauty of its rural areas. The strength and character of the region comes from its 3 million citizens whose wide range of ethnic and socioeconomic backgrounds form the seedbed of a creative and vibrant community. However in today’s world this very diversity, with its wide mix of rural and urban areas and its former heavy concentration of manufacturing industry, poses a big challenge. Manufacturing industry has declined and the region has a number of designated regeneration areas and a significant level of unemployment. The NERSC consortium has been formed by the local authorities, public service agencies and key infrastructure providers in the North East Region to develop and implement a region-wide smart card scheme designed to improve the lives of its citizens and enhance the economic prosperity of the area. In so doing NERSC has drawn together key players from the many different communities of the area into a Community of Communities who are working in partnership to ensure the mutual benefit of the people they represent. Within its region NERSC will act as a key enabler of e-Government services, local, regional and national, through the provision of citizen smart cards to act as access tokens to e-Government services. NERSC MEMBERSHIP The members of NERSC are: Durham County Council & Districts ONE North East Newcastle University Tees Valley Unitary Authorities NEXUS (the PTE) Tyne & Wear Metropolitan Councils Northumberland County Council & Districts East Riding of Yorkshire Council (Associate Member) THE AIMS OF NERSC During 2003 the North East Regional Smartcard Consortium (NERSC) plan is to deliver a citizen centric Regional Multi Application Smartcard for citizens living in the Tees to the Tweed Area that is technically compatible and interoperable with other UK smartcards. The card will give access to a number of applications including concessionary travel & pre-paid ticketing schemes; authenticated, secure access to e-government applications such as government gateway via kiosks, digital tv etc; schools and student management; library enrolment, borrowing, reservations and payment; leisure centres and Council payments. It will also enable, via the provision of a secure identifier for the citizen, an electronic purse; electronic voting; loyalty schemes and integrated access to other services such as health and banking. The infrastructure and systems such as clearing houses networks etc to support the cards will be an essential part of the project. NERSC aims to enfranchise its citizens by giving them anytime, anywhere access to electronically delivered services, using smart cards as the universal secure access token. In so doing it aims to use the new e-services to attract new business development and employment opportunities into the region, utilising new technology to the benefit of the whole population, as well as supporting the e-Government 2005 modernisation agenda. KEY DRIVERS • Putting the people first – in the environment of electronic service delivery, citizens must perceive a service to be useful, easy to use and trustworthy or they will not use it. NERSC will at all times take a citizen-centric view of the services and service delivery mechanisms it is delivering • Intelligent systems – not everyone is technology literate or comfortable using technology based systems, so the delivery of service must be intuitive, easy to use, consistent, secure and trusted. In order to achieve this, a high degree of intelligence must be built into the system itself and not demanded of its users. • Infrastructure based – to bring electronic services within the reach of all requires multiple access points offering widespread availability. This includes PCs at home and work, a large public access kiosk network, linkages to other networks such as ATMs and public payphones, service via mobile phones and access via the home television set. To support this network of access points a linked set of [ Next Thread | Previous Thread | Next Message | Previous Message ] |
