Re: XP Hotsync problems - more details please -- New England Palm Users Group

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Subject: Re: XP Hotsync problems - more details please

Author:
Michael Steinberg

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Date Posted: 08:09:51 07/22/04 Thu
In reply to: Dan 's message, "XP Hotsync problems" on 14:31:22 07/21/04 Wed

When you say:
"I checked Handspring's site and downloaded the new installation software, but that didn't work either."

Could you give more details.
- What version of the software did you install?
- What "didn't work"?
- Did you get an error messages?
- Did XP recognize the Prism when you connected it to the PC?

>I have not used my Handspring Prism for some time. I
>found that the battery had completely discharged and
>had reset it to it's original configuration. I
>switched to Win XP and find I am not able to establish
>communication. I checked Handspring's site and
>downloaded the new installation software, but that
>didn't work either. Is this an XP problem? Do I need
>to re-install ME so I can sync with the Handspring?
>
>Dan

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