Re: Win98 OS - Forgot to mention - Re: New problem syncing Treo 300 to computer -- New England Palm Users Group

[ Show ]

Support VoyForums

[ Shrink ]

VoyForums Announcement: Programming and providing support for this service has been a labor of love since 1997. We are one of the few services online who values our users' privacy, and have never sold your information. We have even fought hard to defend your privacy in legal cases; however, we've done it with almost no financial support -- paying out of pocket to continue providing the service. Due to the issues imposed on us by advertisers, we also stopped hosting most ads on the forums many years ago. We hope you appreciate our efforts.

Show your support by donating any amount. (Note: We are still technically a for-profit company, so your contribution is not tax-deductible.) PayPal Acct: Feedback:

Donate to VoyForums (PayPal):

[ Login ] [ Main index ] [ Post a new message ] [ Search | Check update time | Archives: 1, 2, [3] ]

Subject: Re: Win98 OS - Forgot to mention - Re: New problem syncing Treo 300 to computer

Author:
Michael Steinberg

[ Next Thread | Previous Thread | Next Message | Previous Message ]

Date Posted: 10:38:32 01/17/04 Sat
In reply to: Leon 's message, "Re: Win98 OS - Forgot to mention - Re: New problem syncing Treo 300 to computer" on 12:03:45 01/14/04 Wed

At this point, the only other thing I can think of is to find another computer and do a fresh install with the same Handspring software and hardware. If it works on that computer, then your PC has a problem. If it does the same thing, then I'm stumped.

>That's correct. Everything seems to be set up
>properly - I've tried changing all settings to
>anything even remotely possible, and changing them
>back sequentially, but nothing works. I have never
>seen this particular problem: I push the 'hotsync'
>button on the cable, the monitor recognizes it (so it
>*does* get to the computer), and says "Connecting with
>Handheld," while the Palm says something like
>"Connecting to computer through USB/Serial Port" but
>then no further steps happen. Both messages stay
>until time goes by, and then the screen Hotsync
>display seems to crash and the palm cancels after
>timing out.
>
>I've tried un- and re-installing the software from the
>Treo CD ROM disk, and that hasn't helped. I'm really
>stumped.
>
>-Leon
>
>>These are so tough to diagnose without actually seeing
>>the systems. It's seems like the unit is not even
>>communicating with the PC. I would say check the
>>Hotsync ID on the problem PC to make sure it matches
>>the unit, or verify the syncronization settings are
>>correct in the hotsync set up, but your saying your
>>not even getting to this point, correct?
>>
>>>Michael:
>>>
>>> Thanks for writing back. Yes, I have rebooted
>>>several times; nothing seems to work. I remember
>this
>>>started around the time I got the Treo rather than my
>>>old Palm Vx, and was told by Sprint to change the old
>>>Palm directory to a different name and let the Treo
>>>create itself a new directory. I tried it in my
>>>office and it worked fine; I tried it in my apartment
>>>and I don't think the syncing has worked since. I am
>>>not sure what that could realistically have to do
>with
>>>the sync recognizing the connection and then not
>>>actually connecting, so it may just be a coincidence,
>>>but any further insight you (or anyone else) may have
>>>would DEFINITELY be appreciated.
>>>
>>>-Leon
>>>>It could be something as simple as the serial port
>>>>became hung. Did you try rebooting the PC?
>>>>
>>>>>Computer is running Win98 and while the computer
>>>>>recognizes the handheld (both handheld and computer
>>>>>say connecting) the connection goes no further than
>>>>>that and the sync doens't occur.
>>>>>
>>>>>-Leon
>>>>>
>>>>>>I used to have no problems syncing my Treo 300
>from
>>>>>>Sprint to my computer at home via the serial port
>-
>>>I
>>>>>>would push the button on the cable, and it would
>>>say,
>>>>>>"connecting with computer via USB/Serial Port,"
>and
>>>>>>the monitor would read, "Connecting with
>Handheld,"
>>>>>>then sync.
>>>>>>
>>>>>>Now, it doesn't go past the "Connecting with
>>>>Handheld"
>>>>>>notice; and eventually I get the "Can't establish
>>>>>>connection with computer" error. I've not seen
>>this
>>>>>>discussed anywhere - anyone know what could be
>>>>causing
>>>>>>this and how to fix it? I've tried changing and
>>>>>>returning every setting I can think of, including
>>>>>>slowing down the connection speed from "as fast as
>>>>>>possible" and trying different Com ports (it used
>>>and
>>>>>>uses com 1 only).
>>>>>>
>>>>>>Any help e-mailed would be appreciated.
>>>>>>
>>>>>>Thanks! -Leon

[ Next Thread | Previous Thread | Next Message | Previous Message ]