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| Mon, Oct 07 2024, 19:28:28 | [ Login ] [ Contact Forum Admin ] [ Main index ] [ Post a new message ] [ Search | Check update time | Archives: 1, 2, 3, 4, 5, 6, 7, [8], 9, 10 ] |
| Subject: TALES FROM CASE ISSUE NO 69 20 OCT 05 | |
Author: George | [ Next Thread |
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] Date Posted: Sun, Oct 23 2005, 3:10:11 :::Tales from CASE A consumer had previously signed a timeshare agreement in 2002 and to date, had an outstanding balance of $400 left to be paid. She then signed an agreement with a resale timeshare company that promised to buy over her old timeshare agreement, but told her that she had to $12,881 for the trade-off. She agreed and paid $4,198 first. However, she was surprised to receive word from the old timeshare company that she still owed them $400. Upon checking with them, she realised she was still an active member in their database, and she was obliged to pay them the outstanding balance. When she asked the resale company why she had not received an official letter from the old timeshare company to confirm that her agreement had been bought over, the resale company told her to ignore them. Disturbed, the consumer sought CASE’s advice. CASE then assisted her to seek a termination of the new agreement with the resale timeshare company, and to request for a refund of the $4,198 she had paid, on the basis that she had been misled into signing this agreement. After some negotiation, the resale timeshare company acceded to our request for termination and granted the full refund. [ Next Thread | Previous Thread | Next Message | Previous Message ] |