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Subject: Liberty Group services Real Info Author: Anonymous [ Next Thread | Previous Thread | Next Message | Previous Message ] Date Posted: Friday, September 10, 09:25:47am Here is some information i gathered from the Better Business Beuro it lists additional phone numbers, adresses alias names for the company, and other usefull information. BBB Reliability Report Liberty Group Services PO Box 86309 Saint Petersburg, FL 33708 General Information Principal: Mr Fransisco Alverez, Legal Affairs Phone Number: (727) 289-0290 Membership Status: No Type-of-Business Classification: Credit Card-Offers & Plans Website Address: www.2500card.com The Bureau has requested basic information from this company. The Bureau has not received a response. Without this information, the Bureau may not have current information concerning such things as the company's management or its nature of business. Customer Experience Based on BBB files, this company has an unsatisfactory record with the Bureau due to unanswered complaints. The company has resolved some complaints presented by the Bureau, however, the Bureau did not receive a response to other complaints. The company's size, volume of business, and number of transactions may have a bearing on the number of complaints received by the BBB. The complaints filed against a company may not be as important as the type of complaints, and how the company handled them. The BBB generally does not pass judgment on the validity of complaints filed. The following data concerns complaints processed by the BBB since the firm's file was opened or over the last 36 months, whichever is less. Closed Complaints Number of complaints processed by the BBB in the last 36 months: 128 Number of complaints processed by the BBB in the last 12 months: 124 Complaints Concerning Advertising Issues - (1) Number in the last 12 months (1) Outcome of all complaints - Resolved (1) Selling Practices - (68) Number in the last 12 months (66) Outcome of all complaints - Resolved (55) Although the customer disputed the company's response, based on BBB experience the company properly addressed all the issues of the complaint. (8) Company did not respond (5) Delivery - (10) Number in the last 12 months (10) Outcome of all complaints - Resolved (7) Although the customer disputed the company's response, based on BBB experience the company properly addressed all the issues of the complaint. (1) Company did not respond (2) Repair/Service Issues - (1) Number in the last 12 months (0) Outcome of all complaints - Resolved (1) Product Quality Issues - (1) Number in the last 12 months (1) Outcome of all complaints - Resolved (1) Refund Issues - (18) Number in the last 12 months (18) Outcome of all complaints - Resolved (13) Unresolved (1) Although the customer disputed the company's response, based on BBB experience the company properly addressed all the issues of the complaint. (4) Customer Service - (7) Number in the last 12 months (7) Outcome of all complaints - Resolved (4) Although the customer disputed the company's response, based on BBB experience the company properly addressed all the issues of the complaint. (1) Company did not respond (2) Credit and/or Billing Issues - (21) Number in the last 12 months (21) Outcome of all complaints - Resolved (18) Although the customer disputed the company's response, based on BBB experience the company properly addressed all the issues of the complaint. (2) Company did not respond (1) Additional Information Additional Doing-Business-As Names: LGS Additional Phone Numbers: 727-501-9888 Educational/General Comments Credit Cards and Charitable Causes Evaluating Unsolicited Credit Card Offers Online Credit Cards - Look Before you Click! -------------------------------------------------------------------------------- Report as of 09/10/2004 Copyright© 2004 Better Business Bureau of West Florida, Inc. As a matter of policy, the Better Business Bureau does not endorse any product, service or company. BBB reports generally cover a three-year reporting period, and are provided solely to assist you in exercising your own best judgment. Information contained herein is believed reliable but not guaranteed as to accuracy. Reports are subject to change at any time. The Better Business Bureau reports on members and non-members. Membership in the BBB is voluntary, and members must meet and maintain BBB standards. If a company is a member of this BBB, it is stated in this report. Now i have a real problem because i fell into the trap too and my bank will not allow me to make a stop payment with out a check number. problem is i didnt give them a check number and honestly they could just make one up and still be able to take the money [ Next Thread | Previous Thread | Next Message | Previous Message ]