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Date Posted: 11:48:39 08/11/05 Thu
Subject: Re: HERE ARE YOUR OPTIONS
In reply to:
's message, "HERE ARE YOUR OPTIONS" on 14:54:15 08/10/05 Wed
The other opton which you failed so miserbly to mention is just to take the 20 or 30 dollars loss and get of with life. Is it really going to kill you? If you are losing sleep because you feel someone has lied to you or cheated you or defrauded you out of your money then maybe there is more wrong then meets the eye. Introspect yourself first before others.
>If you are not satisfied with the remedies offered by
>Diamond Computer Systems regarding the recent
>discontinuation of TDS and would like
>to file a complaint, here are SOME of the agencies and
>organizations you can file via the Internet with:
>Australian Competition and Consumer Commission:
>The ACCC is concerned with misleading conduct or
>businesses with all or partial operations in
>Australia, where DCS is based. They are
>especially interested in companies which misrepresent
>their goods via the Internet. During the past several
>days, several of our clients who
>were using TDS and could not come to terms with DCS
>have filed complaints with the ACCC. The ACCC has
>been VERY receptive to these
>complaints and would like others who have been
>affected to come forward and file a complaint. For
>more information about the ACCC and/or
>to file a complaint, start at this link:
rel=nofollow target=_blank >href="http://www.accc.gov.au/content/index.phtml/itemId
>If you are in the United States of America, the
>Federal Trade Commission regulates Internet sales if
>ANY PART of the transaction in carried over telephone
>lines. If you ordered over the Internet, it is most
>likely that some part of the transaction was carried
>over phone lines, thus you are covered and can
>register a complaint with them:
rel=nofollow target=_blank >href="https://rn.ftc.gov/pls/dod/wsolcq$.startup?Z_ORG_
>Although the Federal Trade Commission can take no
>direct action against Diamond Computer Systems in
>Australia, the CAN block DCS from doing business in
>the United States via mail, telephone and Internet.
>There are similar federal agencies in other countries
>whose rules are similar to those in the United States.
> If you are outside the United States, search the
>Internet for the federal consumer protection bureau in
>VISA and MASTERCARD, AMERICAN EXPRESS, OTHERS:
>If you purchased a DCS product and HAVE NOT YET paid
>your credit card bill, contact your credit card
>company and tell them to put a stop on that payment
>immediately. You can contest your payment for any
>product for which you have not yet paid.
>If you have ALREADY PAID your credit card bill, even
>if it was some time ago, contact your credit card
>company immediately and as them for remediation with
>Diamond Computer Systems. Your credit card company
>can pressure DCS to provide you with a full or partial
>refund, and in cases where fraud can be identified,
>can charge-back even an old bill.
>Most of all, if VISA, MASTERCARD or other credit card
>companies receive enough complaints, they will pull
>DCS as a credit card merchant. If you used PAY PAL or
>any other method of payment, even if it was some time
>ago, FILE A COMPLAINT IMMEDIATELY.
>These are SOME of the remedies that you have to
>recover all or part of your payment(s) for products
>promised and not delivered.
>IN ALL EVENTS, YOU MUST FIRST CONTACT DCS AND ATTEMPT
>TO REMEDY THE SITUATION WITH THEM. IF YOU MAKE A GOOD
>FAITH EFFORT AND CANNOT COME TO TERMS WITH DCS, START
>FILING COMPLAINTS **IMMEDIATELY**.
>Please add on to this thread any other local, state
>and federal remedies or others that we may have missed.
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