Nutro Natural Dry Food is Dangerous -- Nutro Natural Choice Dog Food Recall Message Board

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Date Posted: 20:48:38 10/02/07 Tue
Author: Susanne
Subject: Nutro Natural Dry Food is Dangerous

This dog food company has to be stopped! I am a dog breeder and strongly believe that it is no coincidence that when I weaned two litters of puppies on Nutro Natural that they started dying. Let me first say, that I usually feed my dogs and puppies Purina Pro Plan but when I went to buy food they were out and the Pet Store strongly recommended Nutro Natural. I bought it not only for my puppies but my adult dogs. I soaked the Nutro Natural Lamb and Rice Dry Puppy Food and they ate that for 2 days. I was running low on this bag and bought a new bag of the Nutro Natural Chicken, Oatmeal, and Rice. I fed them in the morning like normal and by that afternoon my one little guy was clinging to life. I did everything I could think of to save his life but I lost him in the night. Suspecting it might be the food I changed borrowed some from my mom and changed them. I left the Nutro in my fridge (to be tested) and soaked them some new food. My husband was helping me feed the puppies and got the foods mixed up and continued to feed them the Nutro. Needless, to say in the next 2 weeks I lost the other four babies. I have taken all of the puppies for necropsies and I am having the food tested also. When I called Nutro (I got the phone number off of their website that under the recall info.) I told them I had a complaint and asked who I needed to speak with. I was told that they could handle my complaint until I started with my complaint. Then I was told I would have to transfered to the corporate office. When I asked for the phone number to corporate just in case we got disconnected he gave me a number and told me it was the only other number he had. I left a message at corporate (you get a direct answering machine) and I called back the number I was given. Guess what, it is the phone number for their breeders program. I called back and was again told I would have to be transfered. This time when I asked for the number I was told it was all automated and they did not have the number. So I asked for a supervisor. She told me that they have no number for corporate. I asked her for the address. No address information either! I asked just what the number I called could do for me and she said they are a call center that can answer any questions you might have about Nutro products. I told her I had a question alright how many puppies had they killed with their food. She told me none to her knowledge and hung up on me. No wonder no one has any knowlege of problems with the food because you can not get through to anyone to tell them your concerns. What kind of company hides behind a customer call center and will not give you their address or their corporate office? Please Please Please do not use this food! It has caused my family (I have 3 kids that this has deeply affected) so much pain and anguish that I would not wish on anyone. I always believe that you should follow your first instinct and there is no doubt in my mind that this food killed my babies!

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Replies:

Re: Nutro Natural Dry Food is Dangerous -- Robin Flannery, 09:22:11 12/30/07 Sun