Re: For the love of God, please upgrade... -- The DeVry School of Evil Geniuses Alumni Assoc.

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Subject: Re: For the love of God, please upgrade...

Author:
~Steve-o
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Date Posted: 17:19:54 06/03/02 Mon
In reply to: TechnoAtheist 's message, "For the love of God, please upgrade..." on 16:48:37 06/03/02 Mon

>For my day job, I just spent the better part of a day
>pounding on an issue that effected less than 1% of our
>audience. Unfortunately, it also effected the vast
>majority of engineers here.

We have a test page on our site. If you have IE 5 or down, or Netscape 4.5 or down, the page tells you that you can't use our system because of javascript, CSS, etc.

Quite a long time after we implemented that system, one of our Board members called us saying she was having problems getting in.

We finally narrowed the problem down to the fact that she was using Netscape and it wasn't parsing some of Oracle's CSS correctly, so she wasn't seeing a good portion of the menu.

When we asked her if she went to the test page first, she said "Yes, but I didn't read what it said because I got a bunch of red X's on it." (If your browser fails in a particular test, it puts up a big, bright red X, then explains next to the X why your browser failed).

After we explained to her that it was telling her that her computer wouldn't work with the system she said, "Oh, right, the system verification page that you said you put in place. I didn't pay attention to that because I thought it only mattered for the customers."

Remember, this is a woman with a PhD.

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Replies:

Subject Author Date

Hmm. I use a kludge of my own feeble design... One-eyed Jack 23:49:28 06/03/02 Mon

Re: Hmm. I use a kludge of my own feeble design... -- ~Steve-o, 08:23:11 06/04/02 Tue

Re: Hmm. I use a kludge of my own feeble design... -- TechnoAtheist, 12:19:13 06/04/02 Tue

Re: Hmm. I use a kludge of my own feeble design... -- JIM, 12:09:31 06/05/02 Wed

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>>For my day job, I just spent the better part of a day >>pounding on an issue that effected less than 1% of our >>audience. Unfortunately, it also effected the vast >>majority of engineers here. > >We have a test page on our site. If you have IE 5 or >down, or Netscape 4.5 or down, the page tells you that >you can't use our system because of javascript, CSS, >etc. > >Quite a long time after we implemented that system, >one of our Board members called us saying she was >having problems getting in. > >We finally narrowed the problem down to the fact that >she was using Netscape and it wasn't parsing some of >Oracle's CSS correctly, so she wasn't seeing a good >portion of the menu. > >When we asked her if she went to the test page first, >she said "Yes, but I didn't read what it said because >I got a bunch of red X's on it." (If your browser >fails in a particular test, it puts up a big, bright >red X, then explains next to the X why your browser >failed). > >After we explained to her that it was telling her that >her computer wouldn't work with the system she said, >"Oh, right, the system verification page that you said >you put in place. I didn't pay attention to that >because I thought it only mattered for the customers." > >Remember, this is a woman with a PhD.

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Subject	Author	Date
Hmm. I use a kludge of my own feeble design...	One-eyed Jack	23:49:28 06/03/02 Mon
Re: Hmm. I use a kludge of my own feeble design... -- ~Steve-o, 08:23:11 06/04/02 Tue Re: Hmm. I use a kludge of my own feeble design... -- TechnoAtheist, 12:19:13 06/04/02 Tue Re: Hmm. I use a kludge of my own feeble design... -- JIM, 12:09:31 06/05/02 Wed