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| Subject: Marketers’ Roads To Hell Are Paved With Buying Intentions | |
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Author: Dennis S. Vogel |
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Date Posted: 22:53:11 12/01/08 Mon I posted a comment in response to “Video-Game Ads Delivered for President-Elect” on AdAge.com. The URL is http://adage.com/digitalnext/post?article_id=132875 The 1st paragraph is “It seems like every marketer -- and future political strategist -- is asking "How do I do what Obama did?" And as they dissect his election-winning tactics, they'll discover a page out of his playbook includes in-game advertising.” You can read the whole thread to get the full context. I was limited to 500 words in AdAge.com. Since I don’t have that restriction here, you’ll have the full benefit of my insights. You’re so lucky! A product placement can be getting images of a product placed in a show, movie, game, etc. so people will see a product. A placement could be getting a person, firm, product or service talked about is a show or movie. You may never get yourself &/or your products/services placed or advertised in a video game. The efficacy of video game placement or advertising for small businesses would probably be outweighed by the cost of getting game developers to do it for you, unless they did it for free. But you can extrapolate & think about the effects of participating in a local promotion or game. Some cruise lines & clubs have events like Murder Mystery Days/Weekends. The event/promotion doesn’t have to be about anything violent. Your business could be featured in a story-game people play. I have many in diskettes somewhere, which I haven’t fully developed. The basic premise is having characters in the story-game patronize your business & use what you sell in a way that fits the plot. The main point is getting consumers to be involved in the story-game, so they’ll visit (& hopefully) buy from your business & use what you sell. I haven’t fully developed my story-games because the exposure for participating businesses probably wouldn’t be focused well enough on specific market niches. If somebody figures out how to make story-games effective for marketing, you may want to participate. A fuller description doesn’t fully fit the purpose of this post, so I won’t continue it. My other points relate to general marketing. Product & Person Placements Results In Games Are Speculative Maybe gamers intended to vote for Obama anyway, but intention to vote—or buy—doesn't guarantee action. Getting people to part with their money is much different than inspiring them to agree about the value what you offer. In elections, people may vote for a politician, but in their minds, they may be voting AGAINST an undesirable politician. Did the effects of in-game messages inspire gamers to vote for Obama, vote against opponents, or both? It would seem the most powerful messages would inspire voting for a politician & against opponents, but it would divide the focus. Marketing power comes partly from simplicity & focus. The meaning of messages should be clear & hopefully unmistakable. Plus, if the ‘vote against’ message isn’t implemented correctly, it could be linked to the wrong politician. The ‘vote for’ message could also be linked to an opponent. It’s why “Brand X” is used in some comparison ads. McCain may’ve lost the election because his campaign wasn’t focused & often tried to convince people to vote against Obama instead of giving reasons to vote for McCain. It’s somewhat like the lesson I learned as I learned to play Chess. I learned if opponents catch my king, I’d lose. So, I focused on protecting my king instead of trying to win by catching my opponents’ kings. The divided focus of protection & aggression is part of the challenge. Since I didn’t force opponents to focus on protection, they could devote their mental energy to catch my king. As opponents captured my other pieces—which I didn’t focus on protecting—I had fewer pieces to protect my king. It’s a good analogy for business, because if you focus only on conserving your money without much effort to gain more money, you’ll lose. There will always be expenses, but don’t focus exclusively on keeping cash from flowing out. If you only focus on expenses, you won’t get much, if any, cash flowing in. It’s natural to protect what we have instead of trying to gain more. Imagine a stubborn dog staying in a corner to hoard & guard a piece of bread he didn’t eat. There could be better tasting, more nutritious food in his bowl (in another room), but it wouldn’t help him because he’s guarding his bread. What do competitors jealously guard to the exclusion of other things? If those other things are valuable for you, you can probably gain them. Maybe a competitor furiously holds onto a particular product/service category &/or market niche. You may profit by not competing head-to-head in that category or market niche. Marketers’ Roads To Hell Are Paved With Buying Intentions. Some marketing researchers survey people who are exposed to messages, then measure their intentions to buy what was promoted. But intentions are almost meaningless because many things can distract people. They may forget to buy what they intended to buy. They may notice something they want more than what they intended to buy. When their money is spent on something else, intentions are like any good, but ignored intentions. Intentions are like Willie Nelson singing, “Always On My Mind” “Maybe I didn't hold you all those lonely, lonely times & I guess I never told you I'm so happy that you're mine. If I made you feel second best, I'm so sorry, I was blind. You were always on my mind. Tell me tell me that your sweet love hasn't died. Give me 1 more chance to keep you satisfied.” If customers are on your mind &/or if you’re on their minds, it won’t help you or them. Onc of your recurring tasks is inspiring customers to gain more benefits from what you offer. Don’t count on them to give you 1 more chance to keep them satisfied. If what you do or don’t do causes them to think you consider them to be 2nd best or lower, you’ll lose them, even you don’t feel that way. If competitors treat people like they’re 2nd best or lower, you can inspire them to vote for you & against competitors. But you’ll probably gain more by focusing their attention on what they should do, instead of what they shouldn't do. Measuring intentions is like measuring hits to gauge a web site’s effectiveness. According to Jim & Audri Lanford, “Hits are How Idiots Track Success.” Discover what causes people in a market niche to take action—purchase what you offer. (I mean action in AIDA: Attention, Interest, Desire, Action.) I haven’t played the game(s) described in the Ad Age posts & I don’t have any demographic data of the game players. I know some questions we should consider after we know more of the context. What in those games may’ve inspired action? Can it be replicated & used in marketing products/services? There's debate about how passive gamers are & if playing video games is beneficial or harmful. If video games were harmful, what effect would in-game ads/placements have? If video games are addictive, I doubt the addiction would be transferred to what’s advertised/placed in games. If gamers are passive, it seems the message would have to be very compelling to get gamers to take a break & vote. However realistic games may be, marketers & politicians need to put reality in a fictional setting. According to psychological authorities, subconscious minds don’t know the difference between reality & things people vividly imagine. Simulating results of taking action compared to inaction—voting/buying compared to results non-voters/non-buyers should expect—could have a powerful subconscious effect. Subconscious minds have a strong effect over how comfortable or uncomfortable people are with various issues, politicians or products/services—mixed emotions. What if a gamer keeps losing a game? Would feelings associated with losing be transferred & anchored on the politician or products/services placed/advertised in games? I heard Michael Jackson wouldn’t let his pictorial/video images & Pepsi’s name or logo be shown at the same time. But with Jackson’s image & Pepsi’s name & logo being flashed/ alternated, Jackson—& all things his fans equated with him—were mentally linked with Pepsi. Getting involved in anything we don’t understand can get us burned. Marketers should be careful how their names, logos, products/services & images are placed in games. Considering the various ways interactive games can be played, would anybody—other than the game developers—know how or when an ad or placement would appear? Final approval of a placement should be given after the game is ready for the market, not just in the development phase. Developers may intend to place a product/service or firm in a certain context, but change it for “creative reasons”. Dennis S. Vogel Getting the marketing results you need depends on many factors. By using these URLs, you’ll have access to free marketing advice & information. You'll find some of the answers you need- http://www.lakefield.net/~thrivingbusiness/ http://www.voy.com/31049/ [ Next Thread | Previous Thread | Next Message | Previous Message ] |
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