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Date Posted: 17:46:43 03/08/03 Sat
Author: Michel
Subject: Re: Generating Thumbs on drive other than C: fails
In reply to: SaturdaySoftware 's message, "Re: Generating Thumbs on drive other than C: fails" on 06:55:31 03/08/03 Sat


Hi Robert,

I am sorry about the delay. I usually respond within 24-48 hours but I was away since Wednesday. I also have a full time job so I do my best to provide timely support as you can see from the archives dating back to 3 years ago. It is Saturday night, and I be working on this issue.

The reason the attributes are used was to avoid system files, and just include "regular" files. I will correct that so that all files will be included in the search (even system files) and they should be filtered out not being graphic files. I should have something corrected in about 1 hour.

Most shareware authors are honest and do their best at customer service. Please realize that most shareware authors have full time jobs, family and other commitments.

Best regards,

Michel

>Looks like the vendor of this product does not really
>care about the stuff going on. For some reason, they
>are using attributes in the lib for generating thumbs.
>If I take the attribute check out of the source I can
>generate thumbs on any drive.
>My direct question to the support (is there any???)
>why the attributes are used is still unanswered. Sad,
>sad, sad!!!
>I am sure somebody though of something and put the
>attribute checking into the lib. I donīt understand it
>and INTERVAL does not seem to answer emails with
>support questions!!!
>Have a nice weekend,
>Robert

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