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Date Posted: 04:23:32 03/09/03 Sun
Author: SaturdaySoftware
Subject: Re: Generating Thumbs on drive other than C: fails
In reply to: Michel 's message, "Re: Generating Thumbs on drive other than C: fails" on 17:46:43 03/08/03 Sat

Hi Michel,

>I am sorry about the delay. I usually respond within
>24-48 hours but I was away since Wednesday. I also
>have a full time job so I do my best to provide timely
>support as you can see from the archives dating back
>to 3 years ago. It is Saturday night, and I be working
>on this issue.
Sorry for loosing my cool. I guess all tha unanswered suport questions over the years got the better of me. Thank you for your answer and help.

>The reason the attributes are used was to avoid system
>files, and just include "regular" files. I will
>correct that so that all files will be included in the
>search (even system files) and they should be filtered
>out not being graphic files. I should have something
>corrected in about 1 hour.
I thought you had a good reason to do this. Would the line with the 'IF FindDibGraphicClass( FileName ) <> NIL THEN' not also take care of files that are not pictures?

>Most shareware authors are honest and do their best at
>customer service. Please realize that most shareware
>authors have full time jobs, family and other
>commitments.
Once again, sorry.

Best regards,

Robert
>>Looks like the vendor of this product does not really
>>care about the stuff going on. For some reason, they
>>are using attributes in the lib for generating thumbs.
>>If I take the attribute check out of the source I can
>>generate thumbs on any drive.
>>My direct question to the support (is there any???)
>>why the attributes are used is still unanswered. Sad,
>>sad, sad!!!
>>I am sure somebody though of something and put the
>>attribute checking into the lib. I donīt understand it
>>and INTERVAL does not seem to answer emails with
>>support questions!!!
>>Have a nice weekend,
>>Robert

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