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Date Posted: 21:10:26 06/11/00 Sun
Author: Dez
Subject: Re: Money back
In reply to: Phys Ed 's message, "Money back" on 18:52:03 06/11/00 Sun

> I've mentioned it here before. I have NG clubs and I
> like 'em.
> But I'm interested in finding out about new clubs like
> the 3rd generation NG's and the Impact clubs.
> I was reading about the Impact clubs and there seems
> to be a lot of customization for each individual club
> in a set.
> Maybe it's not economically feasible for them to
> accept returns of complete sets since they're so
> individualized(?).
> Are the NG clubs (2nd or 3rd Gen.) as individualized?
> PE

There is a disclaimer on the Scigolf order page as well. No refund on custom fitted clubs. The other products do have such a warranty, training devices, & instruction material. However, both single axis systems (IMA & LPG) on the site state that their system does not require "special" clubs, just that they have a better idea on how to build clubs. I just checked a couple other sites, notably "The Golf Warehouse" states that to return anything it must be in "new and unsued" condition, hightlighted I might add. And no refund on custom orders. On Golfsmith I didn't see an obvious link to their policy, but someone on this forum should be able to tell us if they have had any experience with G.smith's policy.

I think the return policy of INNOVATIONGOLF seems fairly common, although I do believe that the industry as a whole just can't be bothered to take back clubs that have been custom fitted. I don't know enough about the possibility of "re-fitting" clubs but I am sure that such clubs would be tough to market. NG's policy is made a bit easier by the exclusivity of their distribution, as much as the initial price.


I AM CANADIAN! which means that I must type with three fingers just to keep up with you 'mericans who use 2.

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  • Re: Money back -- TinCup, 21:24:14 06/11/00 Sun
  • Re: Money back -- Dez, 21:53:02 06/11/00 Sun
  • Ok, Ok -- Phys Ed, 22:01:51 06/11/00 Sun
  • Re: Custom fit?? -- Chazman, 23:40:33 06/11/00 Sun
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