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Date Posted: 01:46:44 10/19/07 Fri
Author: Lance
Subject: Re: Sedona is crap!!!!!!
In reply to: Julie Milton 's message, "Sedona is crap!!!!!!" on 09:38:29 09/05/07 Wed

>My 61 year old mother is being screwed by KIA
>Warranty. The will not cover her transmission repair
>with only 33,000 miles on the Van because we live in a
>severe maintinance area. Well from what I have read
>and found out via internet everybody in the U.S. lives
>in the same area. Can anyone explain tis to me???
>Please help me understand.

I found this post on another website. I hope this helps you some.

27th Jun 2006, 14:52
I bought a 2004 KIA Spectra in April 2004. The car has approximately 39,000 miles currently, and the transmission failed. I took it to the KIA dealer to get it repaired, per the warranty. KIA will not cover the repairs under the warranty. They inform me that I should have had the transmission fluid changed at 30,000 miles per the SEVERE MAINTENANCE schedule in the Owner's Manual. I have been following the NORMAL MAINTENANCE schedule, because my circumstances do not qualify for the requirements under SEVERE MAINTENANCE. The NORMAL MAINTENANCE states transmission fluid change at 100,000 miles, or ten years. After speaking with corporate KIA through a third party (the dealership), I have been informed that the Southeast and Northeast are SEVERE MAINTENANCE areas, due to the geography. The only area under NORMAL MAINTENANCE is the Midwest. If you buy a KIA, be very careful with your warranty. You may find, as I did, that the warranty will not be honored due to a variety of reasons. You may also find that customer service at KIA will not be very satisfying, as I still have not been able to speak with the District Manager, even on paper, directly. Now, I am out a tow bill from another state, a week rental car fee, and the repairs to my transmission.

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