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Date Posted: 10:52:28 11/21/07 Wed
Author: Kara (Upset)
Subject: 07 Spectra Problem

I just purchased a brand new 07 Kia Spectra. The salesman used the exterior auto shut off feature as a key selling point. I love this feature. When I am driving with lights on, the minute i turn off the car and open the door, the headlights automatically turn off. This is listed as a standard feature in my owners manual and on every website I have visited selling the Spectra.

It has begun to malfunction. AT first I thought it was me but it happend again today and I confirmed that the lights were on and not just on day runner mode. I called the dealership and spoke to the service center. They have had this come up with other owners and when they called the factory they were told why it was not working but there has been no recall to fix this problem. When I call corporate to explain I spoke to a richard at ext 45458 only to have him quote the disclaimer at me. He says that because they have a disclaimer that says not all features may be available that are listed in the book, that's why this isnt working. I explained to him that would only apply to a feature that was NEVER installed in the vehicle,where as this particular feature obviously IS, and is just malfunctioning. He just kept quoting the disclaimer at me. I can't express my utter frustration and disgust over this and the fact that corporate obviously knows its a problem and has no intention of implementing a recall. I am going into the service dept for them to "look" at it next weekend. But if they do not repair this problem I will take it to the ATG and farther if I can. I have utter disgust for the treatment I received at corporate. I am neither stupid nor ignorant and don't appreciate being treated as if I am.

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