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Date Posted: 14:27:27 08/26/02 Mon
Author: Emily Weaver
Subject: Re: Topic 2--Tell us three of the worse emails that you have received in relation to work!
In reply to: Nelson Nast 's message, "Re: Topic 2--Tell us three of the worse emails that you have received in relation to work!" on 13:06:26 08/24/02 Sat

>>Why were the emails bad or frustrating for you in your
>>business context? What could the writer of the email
>>done better in the email? Use citations from your
>>books and other materials to strengthen your answers.
>
> I could attach some examples from the 80+ e-mails I
>get everday but I thought I would expalim them
>instead. I have several things that have made e-mail
>a challenge in my workplace and I put together a
>document of my own to my departments to try to curb
>some of the things I think make e-mail unproductive.
>Several key points to my rules were:
>Never try to resolve conflist by e-mail, pick up the
>phoe or get up from your desk and go see the person.
>Don't use e-mail if you are expaecting an immeadiate
>answer, use voice mail.
>Forwarding a string of more than 3-4 e-mails is
>unacceptable. People can't follow the subject and
>there may be something in that string that is
>dangerous to forward.
>Make sure that the e-mail is only addressed to one
>person if the e-mail asks questions. If there are more
>that one addressees, no one is sure who is responsible
>for answering the question.
>
>The book makes several good points about format and
>especially vocabulary. I found the segment on how
>phrases can be condenced to be perticularly
>interesting.



Nelson I tend to agree with your rules especially never try to resolve conflicts by emailing and if you need to talk to a person quickly don't rely as much on the email use the voicemail (actually if it was really important and the person was not close then I would use both that way I know I have a back up).

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