Re: Palm M515 HotSync Problem -- New England Palm Users Group

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Subject: Re: Palm M515 HotSync Problem

Author:
Sukun

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Date Posted: 06:08:22 11/08/03 Sat
In reply to: Roger C 's message, "Re: Palm M515 HotSync Problem" on 20:04:26 01/10/03 Fri

Hi,
I have this hotsync problem with M505 last year in winter, even though in Thailand the electrostatic is not much a prob lem. Palm managed to replace me a new unit after 1.5 months. A week ago (approaching winter now) the problem recurs with this replacing unit and Palm distributor here says no responsibility at all. I talked with a technician and he said to leave the unit to fully discharge and try again, hoping it would work. It it's not I will say goodbye to Palm and switch to Sony Clie or Pocket PC.
Sukun T.
>>Anyone have/had problems performing a HotSync with a
>>USB port on a PC running Windows ME?
>
>The problem is not specific to Windows ME, but with
>the USB ports on various systems. I've sent 4 Palm
>m515's back. Palm finally sent me a serial hotsynch
>cradle. Ever since, the problem has gone away. This
>tells me that there is a ground problem with the USB
>cradle. I think Palm has a serious quality control
>problem with m500 series. I've had my m515 for months
>and hotsynched with no problems. I would stay away
>from using USB hotsynching for now. Call Palm and get
>them to send you a serial cradle.

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