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Date Posted: 09:44:28 05/21/07 Mon
Author: Gibson
Subject: Hi computer whizzes - I need help!

I own a Dell Dimension 4600C (as my desktop/home computer). It's been great but there is one thing that has been driving me crazy for the last year or so - for some reason I'm having trouble with Flashplayer. I'm pretty sure it wasn't always a problem (I've had this computer for a few years now), but I'm guessing at some point my Anti-Virus software (Norton at present) is interfering with ActiveX controls or something and preventing it to download. Either that or maybe it has to do with Internet Explorer 7 that I dowloaded several months ago? Everytime I try to download Flashplayer, I get the little movie that says that you will see when it is successfully downloaded, but if I visit a site that requires Flash, I always get a message that I need to download Flashplayer! Grrrr! It's frustrating b/c I have no problem on my laptop (also a Dell). I've tried toying with the internet settings and such, but I must not be 'tweeking' the right thing b/c I've had no success yet. Any suggestions!
TIA!

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Replies:

[> I would try uninstalling the program through Add/Remove Programs and then reinstall it. -- Hope, 13:27:36 05/21/07 Mon [1]


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[> [> Hi - thanks Hope - I did try that and it didn't work. Thanks though! -- Gibs, 13:53:46 05/21/07 Mon [1]


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[> Ensure other applications like Quicktime, iTunes, Real Player, or Windows Media Player aren’t set as the default streaming application, as this might affect the video player. Also can right-click on a Flash Video than choose settings than Advanced and will get settings you can change. Also Adobe has troubleshooting steps to try at this website http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=tn_15511#install_win -- Hope, 17:44:34 05/21/07 Mon [1]


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[> [> Thanks Hope - I'll try that! -- Gibs, 19:16:40 05/21/07 Mon [1]


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[> [> [> YAY Hope - YOU ROCK! ;0) Can you tell it works now? LOL -- Gibs, 13:29:23 05/22/07 Tue [1]


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[> [> [> [> Cool glad I could help. -- Hope, 13:50:46 05/22/07 Tue [1]


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