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Date Posted: 11:27:54 06/10/07 Sun
Author: Board Owner
Subject: Hi Cathy
In reply to: Cathy 's message, "Re: 06-07-07" on 19:03:32 06/08/07 Fri

Great advice. However, we poured our food out into a container. We do not have the bag and we have less than a cup of the dog food.

We finally found A TON of lost receipts from Petco. Petco was not interested in helping us, so we made it our job to locate the lost Petco receipts. Finally, we discovered them in a drawer. The receipts go back to 2005 but what is important is 2006-2007. From what we are reading, we did not know we had purchased Nutro Small Bites. We had received many emails from people with the opinion this particular food was not right. Our receipts for 2006 were more detailed than the ones from 2007.

Back in late February, our dog started getting sick. She was throwing up bile and refusing her food. We thought she was being a Diva, so we changed her food from (Nutro) High Energy to (Nutro) Lamb and Rice. She only ate the food with encouragement. She still did not care for it. Not understanding why she no longer liked the Nutro, we chose another flavor or Nutro, Small Bites. A lady at Petco told us some large dogs like the taste of small bites better. Since we thought our dog was being stubborn, we decided to believe the lady at Petco and buy the food. Again, she didn't want it but with encouragement, she ate it.

We went through three or four flavors before taking her off the food. We didn't understand after four years why she wouldn't eat Nutro products. Now, we feel guilty because perhaps our dog knew more about what was happening with the food than us. We feel like she refused it because in our opinion, something was wrong with it.

After speaking to Nutro corporate, we told them we couldn't afford to get all the tests done on our dog. We told them we didn't have the $1500+ to continue. Nutro corporate said they could not compensate us up front but they would reimburse us. That makes us nervous but what can you do? If your dog needs more, it needs more. We hope we don't get stuck with the vet bills and Nutro will be true to their word.

PS - We understand why some of you would write and tell us: "Don't hold your breath" and "Don't count on it." We get it. Really. :-) We realize many of you are going through the same process with little or no results. We appreciate the emails. We read all of them.

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