Reservation bait and switch -- Western U.S. Region Irish Dance 250192

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Date Posted: 09:02:40 11/09/23 Thu
Author: Upset
Subject: Reservation bait and switch

Anyone else get an eleventh hour message from the grand that their reservation has been changed? Bringing six people and was relying on a double Queen and pull-out couch. Just got downsized to a king and pull-out. What am I supposed to do with that!?

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Replies:

Received "Upcoming Stay" email about resort amenities but mention of room changes. (NT) -- No name, 11:30:26 11/09/23 Thu
- No mention of room changes (NT) -- No name, 11:36:44 11/09/23 Thu
No room changes just amenities e-mail (NT) -- 😬, 08:02:19 11/10/23 Fri
If you haven’t stayed before the sitting room area with the pull out couch is a good size and you can easily use some blow up beds in there or bedroom (NT) -- Old timer, 08:09:39 11/10/23 Fri
We always travel with air mattresses after the first year -- Plm, 17:11:50 11/10/23 Fri
I got bumped altogether and moved to another hotel (NT) -- Wrmom, 21:25:12 11/17/23 Fri
- Absolutely unacceptable! Time for a formal complaint! (NT) -- You'd think they know how to handle the O by now!, 11:36:29 11/18/23 Sat

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